At a Glance
- Tasks: Lead creative content across multiple hospitality brands and manage social media strategies.
- Company: Join Arcade, a dynamic brand-building powerhouse in the hospitality industry.
- Benefits: Competitive salary, inclusive culture, and opportunities for creative growth.
- Other info: Diverse and inclusive team with exciting projects and global openings.
- Why this job: Shape the future of hospitality brands and make your mark in a vibrant industry.
- Qualifications: Strong copywriting skills, creative vision, and experience managing teams and agencies.
The predicted salary is between 40500 - 49500 £ per year.
Shape, launch and grow the next generation of hospitality brands at Arcade!
About Arcade
Arcade is a brand-building machine. We grow, develop and scale hospitality brands, partnering with exciting, ambitious chefs and visionaries and using our in-house team to bring those visions to life. Our collective spans Arcade, Solis, Manna, Zylia and Studio Coffee, across sites including Covent Garden, Battersea Power Station, Tottenham Court Road with global openings coming later this year.
About The Role
We're looking for a Senior Content & Creative Manager to become the guardian of all visual and social media content across Arcade and every brand within our umbrella. This person owns the creative output end-to-end: they're a brilliant copywriter and visionary thinker who can take a brief and turn it into content that genuinely cuts through, while also directing the wider ecosystem of agencies, freelancers and internal teams who help deliver it. This isn't a purely hands-on-camera role, and it isn't a purely managerial one - it's both. You'll shoot and write content yourself when it counts, and you'll brief, manage and quality-control everyone else who touches Arcade's creative output, from paid media teams to external social agencies.
As a successful Senior Content & Creative Manager, you will:
- Own the content and social strategy across Arcade and our portfolio of brands
- Develop distinctive creative ideas and brand worlds
- Set and protect our tone of voice and creative standards
- Concept, brief and direct photo and video shoots
- Create fast, culturally relevant content when the moment calls for it
- Lead and challenge agencies, freelancers, creators and paid media partners
- Identify creators and influencers who genuinely fit our brands
- Own our social channels and community
- Build content plans around brand launches, new openings and key moments
- Use performance and cultural insight to continually improve what we create
About You
- A brilliant, versatile copywriter with a sharp editorial eye
- You’ll have a strong portfolio and a clear understanding of what makes brands culturally relevant
- A visionary and critical thinker who can translate a brief into standout creative confident directing and shooting photography and videography, including fast‑turnaround iPhone content
- Experienced managing external agencies, freelancers and paid media partners
- A natural community manager, comfortable owning DMs and audience interaction
- Deep knowledge of what performs on social - able to spot and create content that cuts through the noise
- You’ll be strategic but hands‑on, highly organised, commercially aware and comfortable managing multiple brands and priorities at once
- Hospitality, food & drink, fashion or lifestyle brand experience preferred
We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds.
Senior Content & Creative Manager employer: Arcade Support Office
Arcade is an exceptional employer that fosters a dynamic and innovative work culture, perfect for culinary leaders looking to make a significant impact. With a focus on employee growth and development, you will have the opportunity to shape the culinary direction of exciting global concepts while enjoying competitive benefits and a supportive team environment. Located in a vibrant area, Arcade offers a unique chance to collaborate with passionate professionals and elevate your career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Content & Creative Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Arcade Support Office and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Arcade Support Office are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Arcade Support Office on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Arcade Support Office. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Content & Creative Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Arcade Support Office. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Arcade Support Office:Show us that you’ve done your homework! In your application, briefly mention what you admire about Arcade Support Office’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Arcade Support Office
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Arcade Support Office will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Arcade Support Office, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
