At a Glance
- Tasks: Support managers in building great teams and enhancing employee experiences.
- Company: Join Arcade, a vibrant global food and drink destination with bold flavours.
- Benefits: Enjoy 50% off meals, referral bonuses, and access to wellness services.
- Other info: Be part of a dynamic team that values creativity and collaboration.
- Why this job: Make a real impact by improving workplace culture and supporting team growth.
- Qualifications: Experience in HR roles and knowledge of UK employment law required.
The predicted salary is between 30150 - 36850 £ per year.
Our People Team is Growing - Join Us & Build The People Experience at Arcade!
About Arcade
Arcade is a global food and drink destination built on original, chef-led brands created in-house with a focus on bold global flavours, creative execution and setting Arcade up for growth.
About the role
Due to our current growth and success, we're expanding our People Team and now looking for a People Manager to work alongside our onsite operational leaders, helping build great teams and creating an environment where our people can do their best work.
This is a role for someone who is hands on and enjoys making things happen.
Someone who is comfortable working with autonomy, brings ideas to the table and enjoys seeing projects through from start to finish.
As our People Manager, you'll play a key role in supporting everything from employee relations and onboarding to engagement, performance and organisational growth; helping to make Arcade a great place to work.
What you'll be doing
- Partner with managers to help them build great teams, offering practical support and guidance on employee relations, performance and day-to-day people matters.
- Own the onboarding journey, making sure every new joiner feels welcomed, supported and set up for success from day one.
- Lead our employee recognition, engagement and wellbeing initiatives, helping make Arcade a great place to work.
- Look for better ways of doing things, continuously improving our People processes and the experience they create.
- Use People data and insights to help leaders make informed decisions and identify opportunities for improvement.
- Lead projects that strengthen the employee experience and support Arcade as we continue to grow.
- Keep our People systems, records and employment documentation accurate, compliant and running smoothly.
- Most importantly, you'll enjoy taking ownership, improving the way things work and helping create an outstanding place to work.
You'll bring
- Experience supporting employee relations cases.
- Strong organisational skills and attention to detail.
- Confidence working with managers at all levels.
- A proactive mindset and genuine curiosity.
- The ability to build relationships quickly and influence positively.
Experience
- Experience in a People Manager, Peopl Partner, HR Advisor or similar Generalist People role.
- Strong experience and knowledge of UK employment law and employee relations.
- Confident leading People projects and improving ways of working.
- Comfortable using HR systems and People data to support decision-making.
- Experience in hospitality, retail or another multi-site environment is desirable but not a deal breaker
Qualifications
- CIPD Level 5 qualified (or working towards) is desirable
- Equivalent practical HR experience will be equally valued.
If you're excited by building, improving and making a real difference, we'd love to hear from you.
Working at Arcade
Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day.
We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.
At Arcade, we’re more than just a restaurant group...
We’re a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality.
We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business.
Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry.
Benefits of being part of the team
- Refer a friend bonus
- Internal wage advance facility to instantly access the wages you’ve earned
- A restaurant recognition budget for Birthday goodies and career milestones
- 50% off food in our restaurants for you and your loved ones
- 50% off food in JKS restaurants within Arcade for you and your loved ones
- Access to counselling, remote GP/physio services, legal advice and more through
- Hospitality Action 24 hours a day, 365 days of the year
- Summer and Christmas team parties where we all down tools and have some fun!
- #LI-GC1
People Manager in London employer: Arcade Support Office
Arcade is an exceptional employer, offering a dynamic work environment in the heart of London’s vibrant hospitality scene. With a strong focus on employee development and a commitment to diversity and inclusion, we provide our team with generous benefits such as 33 days of holiday, performance bonuses, and discounts at our restaurants. Join us to lead a passionate sales team and make a tangible impact on our growth while enjoying a collaborative culture that celebrates achievements and fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land People Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Arcade Support Office!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Arcade Support Office.
We think you need these skills to ace People Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Arcade Support Office. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Arcade Support Office and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Arcade Support Office. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Arcade Support Office's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Arcade Support Office
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Arcade Support Office.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Arcade Support Office will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Arcade Support Office and how you would contribute to adapting HR strategies.
