At a Glance
- Tasks: Deliver exceptional food and hospitality while working in a fast-paced environment.
- Company: Join Arcade, a vibrant collective of innovative food brands.
- Benefits: Enjoy 50% off meals, refer-a-friend bonuses, and access to wellness services.
- Other info: Opportunities for growth and development in a supportive environment.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in hospitality is a plus, but a positive attitude is key!
The predicted salary is between 10.8 - 13.2 £ per hour.
About Arcade: Arcade operates spaces that incubate and grow original, chef-led brands. Each growth brand is treated as its own business, with its own identity and ambition, supported by Arcade's platform, people and culture.
About Manna: As one of Arcade's most successful brands, Manna focuses on bold, indulgent American comfort food done properly. Created by Bake Street's Feroz Gajia, the menu brings together cult smash burgers, crispy fried chicken and classic diner-inspired favourites, from double patties and hot chicken to loaded fries and thick shakes.
About The Role: As a Team Member at Manna, you will play a key role in delivering exceptional food and hospitality every day. Working across both kitchen and guest-facing areas, you will help prepare and serve our menu to the highest standards while creating a welcoming and energetic experience for every guest. This is a hands-on role in a fast-paced environment where teamwork, attention to detail and a positive attitude are essential. You will work closely with your Team Leads and Shop Manager to ensure smooth service, maintain excellent food quality and uphold the standards that make Manna a guest favourite.
As a successful Team Member, you will:
- Build strong knowledge of our menu, ingredients, cooking methods and brand values
- Prepare, cook and present food to Manna's quality standards
- Deliver friendly, efficient and genuine hospitality to every guest
- Maintain high standards of cleanliness, food safety and organisation at all times
- Support your team during busy service periods and contribute to a positive working environment
- Follow all food hygiene, health & safety and company procedures
- Take advantage of ongoing training and development opportunities to grow your skills and career
- Help ensure every guest leaves with a great impression of Manna
We'd love to hear from you if you:
- Have experience working in hospitality, quick service restaurants, kitchens or customer-facing environments (preferred but not essential)
- Enjoy working as part of a team in a fast-paced setting
- Have a positive attitude and a strong work ethic
- Take pride in delivering quality food and excellent guest experiences
- Are eager to learn new skills and develop within a growing business
- Have good communication skills and enjoy working with people
- Can stay calm and focused during busy service periods
- Bring energy, enthusiasm and a willingness to get stuck in
We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds.
Working at Arcade: Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. At Arcade, we're more than just a restaurant group... We're a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry.
Benefits of being part of the team:
- Refer a friend bonus
- Internal wage advance facility to instantly access the wages you've earned
- A restaurant recognition budget for Birthday goodies and career milestones
- 50% off food in our restaurants for you and your loved ones
- 50% off food in JKS restaurants within Arcade for you and your loved ones
- Access to counselling, remote GP/physio services, legal advice and more through Hospitality Action 24 hours a day, 365 days of the year
- Summer and Christmas team parties where we all down tools and have some fun!
Team Member - London employer: Arcade Food Hall
Join our vibrant team at Arcade Battersea Power Station, where we pride ourselves on delivering exceptional dining experiences in a dynamic and inclusive environment. As a Senior Waiter, you'll not only enjoy competitive benefits like wage advances and generous discounts but also have the opportunity to grow your skills and advance your career while being part of a supportive team that celebrates achievements together. With a focus on top-tier hospitality and a buzzing atmosphere, this is an exciting place to thrive and make meaningful connections with guests and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Arcade Food Hall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Arcade Food Hall
Don't be shy about reaching out to Arcade Food Hall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Arcade Food Hall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Arcade Food Hall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
