At a Glance
- Tasks: Lead daily restaurant operations and ensure exceptional guest experiences.
- Company: Join Arcade, a pioneering hospitality project in Covent Garden.
- Benefits: Competitive salary, dynamic work environment, and career development opportunities.
- Other info: Diverse and inclusive team culture with a focus on fresh food and global flavours.
- Why this job: Shape the future of London hospitality in a vibrant, fast-paced setting.
- Qualifications: Experience as an Assistant General Manager or Floor Manager in a large venue.
The predicted salary is between 40000 - 50000 £ per year.
Join our leadership team - Lead the floor. Drive performance. Shape the future of London hospitality.
If you are currently a strong Assistant General Manager or an experienced Floor Manager in a large, fresh-food-led venue, this is your opportunity to take the next step in a leadership role.
About Arcade:
Arcade is opening a new site in central London right in Covent Garden! For our grand opening, a Restaurant Manager position awaits to open this beautiful space. Arcade is one of UK's most ambitious and exciting hospitality projects! A dynamic playground where world-class chefs, bold culinary ideas, and vibrant guest experiences come together under one roof. As a brand incubator, we launch, operate, and scale original concepts that celebrate global cuisines and exceptional drink culture.
About the role:
We’re looking for an experienced and dynamic Senior Restaurant Manager to join the leadership team at Arcade Covent Garden, one of London’s most exciting and pioneering food and drink destinations. With multiple global kitchens, a high-energy bar, and over a thousand guests served daily (1.2k covers daily), this is an opportunity to lead at the heart of a fast-paced, creative, and guest-focused environment.
As an experienced Restaurant Manager, you’ll take day-to-day ownership of the restaurant floor, ensuring every service runs seamlessly and every guest leaves impressed. You’ll deputise for the General Manager and Assistant General Manager in their absence, leading the operation with confidence and clarity. Working across Front of House, Kitchen, and Bar teams, you’ll drive performance, develop your managers, and uphold the highest standards of hospitality, safety, and culture.
As a successful Sr Restaurant Manager for Arcade Covent Garden, you will:
- Lead daily restaurant operations, ensuring smooth and efficient service across all departments.
- In the absence of the Site Operations Manager and GM, take full accountability for the venue.
- Champion exceptional guest experience through proactive leadership, real-time service recovery, and team engagement.
- Drive a culture of Health & Safety, Food Safety, and compliance through daily walkthroughs, audits, and team awareness.
- Support the recruitment and training of a high-performing service team across the restaurant and kitchen.
- Oversee labour forecasting, rota planning, and weekly reporting in collaboration with the GM.
- Support financial performance by monitoring variable costs, analysing sales data, and driving commercial awareness.
- Uphold Arcade's brand standards, culture, and ethos through hands-on leadership, consistency, and clear communication.
- Act as a brand ambassador - inspiring your team and maintaining a positive, inclusive, and energetic workplace.
We’d love to hear from you if you:
- Are currently a strong Assistant General Manager or an experienced Floor Manager in a large, fresh-food-led venue.
- Bring strong experience in delivering structured training, feedback, and development plans to support your teams.
- Bring proven experience leading large, high-volume restaurants or hospitality venues (1k covers daily).
- Are passionate about fresh food, global flavours, and high-energy service environments.
- Have a strong understanding of Health & Safety, Food Safety, and Licensing compliance.
- Can confidently lead, coach, and inspire a large team across multiple departments.
- Possess excellent commercial awareness with experience managing rotas, budgets, and cost controls.
- Are hands-on, approachable, and thrive in fast-paced, guest-driven environments.
- Communicate clearly and lead by example - balancing warmth with professionalism.
- Believe in developing people, fostering inclusion, and maintaining high standards at all times.
We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds.
Senior Restaurant Manager - London employer: Arcade Food Hall
Arcade is an exceptional employer, offering a vibrant and dynamic work environment in the heart of Covent Garden, London. As part of our leadership team, you will have the opportunity to shape the future of hospitality while working alongside world-class chefs and a passionate team dedicated to delivering outstanding guest experiences. We prioritise employee growth through structured training and development, fostering a culture of inclusivity and high standards that makes every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Restaurant Manager - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend hospitality events, join local groups, or even hit up social media platforms like LinkedIn to find connections at Arcade. You never know who might put in a good word for you!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for fresh food and vibrant guest experiences shine through. Share stories from your past roles that highlight your leadership skills and how you've driven performance in high-energy environments.
✨Tip Number 3
Research, research, research! Know everything about Arcade and its unique offerings. Be ready to discuss how you can contribute to their ambitious vision and uphold their brand standards. This shows you're genuinely interested and prepared to take on the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Arcade family right from the start. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Senior Restaurant Manager - London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm for fresh food and vibrant guest experiences. We want to see how you can bring that energy to Arcade!
Tailor Your CV:Make sure your CV is tailored to the Senior Restaurant Manager role. Highlight your experience in leading large teams and managing high-volume venues. We’re looking for someone who can hit the ground running, so show us why you’re the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we’re busy too, so make it easy for us to see why you’re a standout candidate!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Arcade team!
How to prepare for a job interview at Arcade Food Hall
✨Know Your Venue
Before the interview, do your homework on Arcade and its unique offerings. Familiarise yourself with their culinary concepts and guest experience philosophy. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in high-volume settings. Discuss how you've successfully managed teams, driven performance, and handled challenges in a fast-paced environment. Be ready to demonstrate your ability to inspire and engage your team.
✨Emphasise Guest Experience
Since the role focuses heavily on guest satisfaction, come prepared with specific instances where you've enhanced the guest experience. Talk about proactive service recovery and how you’ve fostered a culture of exceptional hospitality in your previous roles.
✨Understand Financial Acumen
Brush up on your knowledge of financial management within a restaurant context. Be ready to discuss how you've managed budgets, controlled costs, and used sales data to drive performance. This will show that you can support Arcade's financial goals effectively.
