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- Tasks: Lead daily restaurant operations and ensure exceptional guest experiences.
- Company: Join Arcade, a pioneering hospitality project in Covent Garden.
- Benefits: Competitive salary, discounts, wellness support, and fun team events.
- Why this job: Be part of an exciting new opening and shape London's dining scene.
- Qualifications: Experience as an Assistant General Manager or Floor Manager in a high-volume venue.
- Other info: Dynamic environment with opportunities for growth and creativity.
The predicted salary is between 38000 - 52000 £ per year.
Join our leadership team - Lead the floor. Drive performance. Shape the future of London hospitality. If you are currently a strong Assistant General Manager or an experienced Floor Manager in a large, fresh-food-led venue, this is your opportunity to take the next step in a leadership role.
About Arcade: Arcade is opening a new site in central London right in Covent Garden! For our grand opening, a Restaurant Manager position awaits to open this beautiful space. Arcade is one of the UK's most ambitious and exciting hospitality projects! A dynamic playground where world-class chefs, bold culinary ideas, and vibrant guest experiences come together under one roof. As a brand incubator, we launch, operate, and scale original concepts that celebrate global cuisines and exceptional drink culture.
About the role: We’re looking for an experienced and dynamic Restaurant Manager to join the leadership team at Arcade Covent Garden, one of London’s most exciting and pioneering food and drink destinations. With multiple global kitchens, a high-energy bar, and over a thousand guests served daily (1.2k covers daily), this is an opportunity to lead at the heart of a fast-paced, creative, and guest-focused environment. As an experienced Restaurant Manager, you’ll take day-to-day ownership of the restaurant floor, ensuring every service runs seamlessly and every guest leaves impressed. You’ll deputise for the General Manager and Assistant General Manager in their absence, leading the operation with confidence and clarity. Working across Front of House, Kitchen, and Bar teams, you’ll drive performance, develop your managers, and uphold the highest standards of hospitality, safety, and culture.
As a successful Restaurant Manager for Arcade Covent Garden, you will:
- Lead daily restaurant operations, ensuring smooth and efficient service across all departments.
- In the absence of the Site Operations Manager and GM, taking full accountability for the venue.
- Champion exceptional guest experience through proactive leadership, real-time service recovery, and team engagement.
- Drive a culture of Health & Safety, Food Safety, and compliance through daily walkthroughs, audits, and team awareness.
- Support the recruitment and training of a high-performing service team across the restaurant and kitchen.
- Oversee labour forecasting, rota planning, and weekly reporting in collaboration with the GM.
- Support financial performance by monitoring variable costs, analysing sales data, and driving commercial awareness.
- Uphold Arcade's brand standards, culture, and ethos through hands-on leadership, consistency, and clear communication.
- Act as a brand ambassador - inspiring your team and maintaining a positive, inclusive, and energetic workplace.
We’d love to hear from you if you:
- Are currently a strong Assistant General Manager or an experienced Floor Manager in a large, fresh-food-led venue.
- Bring strong experience in delivering structured training, feedback, and development plans to support your teams.
- Bring proven experience leading large, high-volume restaurants or hospitality venues (1k covers daily).
- Are passionate about fresh food, global flavours, and high-energy service environments.
- Have a strong understanding of Health & Safety, Food Safety, and Licensing compliance.
- Can confidently lead, coach, and inspire a large team across multiple departments.
- Possess excellent commercial awareness with experience managing rotas, budgets, and cost controls.
- Are hands-on, approachable, and thrive in fast-paced, guest-driven environments.
- Communicate clearly and lead by example - balancing warmth with professionalism.
- Believe in developing people, fostering inclusion, and maintaining high standards at all times.
Working at Arcade: Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. At Arcade, we’re more than just a restaurant group. We’re a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry.
Benefits of being part of the team:
- Refer a friend bonus
- Internal wage advance facility to instantly access the wages you’ve earned
- A restaurant recognition budget for Birthday goodies and career milestones
- 50% off food in our restaurants for you and your loved ones
- 50% off food in JKS restaurants within Arcade for you and your loved ones
- Access to counselling, remote GP/physio services, legal advice and more through Hospitality Action 24 hours a day, 365 days of the year
- Summer and Christmas team parties where we all down tools and have some fun!
Restaurant Manager (New Opening) - London employer: Arcade Food Hall
Contact Detail:
Arcade Food Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager (New Opening) - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend hospitality events, join local groups, or even hit up social media platforms like LinkedIn to meet potential employers and fellow professionals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share your experiences and how you've made a difference in previous roles. Remember, they want to see the real you!
✨Tip Number 3
Research the company! Before any interview, dive into Arcade's values, culture, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Restaurant Manager position!
We think you need these skills to ace Restaurant Manager (New Opening) - London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm for fresh food and vibrant guest experiences. We want to see how you can bring that energy to Arcade!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Restaurant Manager role. Highlight your relevant experience in managing high-volume venues and leading teams. We’re looking for someone who can hit the ground running, so show us why you’re the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Arcade. We can’t wait to hear from you!
How to prepare for a job interview at Arcade Food Hall
✨Know Your Venue
Before the interview, do your homework on Arcade and its unique offerings. Familiarise yourself with their culinary concepts, guest experience philosophy, and any recent news about the brand. This will show your genuine interest and help you connect your experience to their vision.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Highlight specific instances where you drove performance, improved service standards, or handled challenges effectively. This is your chance to demonstrate that you can inspire and manage a large team.
✨Emphasise Guest Experience
Be ready to discuss your approach to creating exceptional guest experiences. Share stories of how you've engaged with guests, resolved issues on the spot, and fostered a positive atmosphere. This aligns perfectly with Arcade's focus on vibrant guest experiences.
✨Understand Financial Acumen
Brush up on your knowledge of managing budgets, forecasting labour, and analysing sales data. Be prepared to discuss how you've contributed to financial performance in previous roles. This will show that you have the commercial awareness needed for the Restaurant Manager position.
