At a Glance
- Tasks: Be the vibrant face of Arcade, welcoming guests and creating unforgettable experiences.
- Company: Join one of the UK's most exciting hospitality projects in Covent Garden.
- Benefits: Enjoy 50% off food, refer-a-friend bonuses, and access to wellness services.
- Other info: Flexible hours, fun team parties, and opportunities for growth await you!
- Why this job: Bring your energy and flair to a dynamic team in a unique venue.
- Qualifications: 2 years of front-of-house experience and a passion for hospitality.
The predicted salary is between 30000 - 32450 £ per year.
Join Our Front of House Team - Bring The Energy, Set The Vibe, Welcome The World To Arcade!
About Arcade: Arcade is one of UK's most ambitious and exciting hospitality projects! A dynamic playground where world-class chefs, bold culinary ideas, and vibrant guest experiences come together under one roof. As a brand incubator, we launch, operate, and scale original concepts that celebrate global cuisines and exceptional drink culture.
About The Role: We're looking for a standout Host to be the face of one of London's newest, stunning and most exciting venues - Arcade Covent Garden. This is more than a front-of-house role! The successful candidate will be the spark that kicks off every guest's experience. With your vibrant energy, magnetic personality, and natural flair for hospitality, you'll create a buzzing, welcoming vibe from the moment guests walk through the door.
In this role as a Host, you will:
- Greet guests with flair and enthusiasm, making them feel like VIPs
- Manage seating arrangements with a dash of creativity and style
- Provide guests with engaging information about food partners and drink offerings
- Help coordinate special events and promotions, adding your unique touch
- Collaborate with team members to ensure a seamless guest experience
- Get the opportunity to be cross trained across all areas of the restaurant!
We'd love to hear from you if you:
- Bring 2 years of prior experience in a FoH position greeting and seating guests (Essential)
- Are outgoing, energetic, and have a flair for the dramatic
- Have working experience of table booking systems like SevenRooms, OpenTable or Tripleseat
- Bring excellent communication and interpersonal skills
- Have a passion for food and creating memorable experiences
- Bring an ability to thrive in a fast-paced environment
- Bring previous experience in hospitality
- Have flexible availability, including evenings and weekends
We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds.
Working at Arcade: Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. At Arcade, we're more than just a restaurant group. We're a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry.
Benefits of being part of the team:
- Refer a friend bonus
- Internal wage advance facility to instantly access the wages you've earned
- A restaurant recognition budget for Birthday goodies and career milestones
- 50% off food in our restaurants for you and your loved ones
- 50% off food in JKS restaurants within Arcade for you and your loved ones
- Access to counselling, remote GP/physio services, legal advice and more through Hospitality Action 24 hours a day, 365 days of the year
- Summer and Christmas team parties where we all down tools and have some fun!
1864 Arcade Covent Garden
Host Arcade CG - London employer: Arcade Food Hall
Arcade is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued as the heartbeat of our dynamic hospitality environment. With opportunities for personal growth and cross-training across various areas, employees can thrive in a fast-paced setting while enjoying unique benefits such as generous discounts, wellness support, and exciting team events. Join us at Arcade Covent Garden, where your passion for hospitality will shine and contribute to creating unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Host Arcade CG - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Arcade Food Hall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Arcade Food Hall
Don't be shy about reaching out to Arcade Food Hall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host Arcade CG - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Arcade Food Hall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Arcade Food Hall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
