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- Tasks: Lead the optimisation of digital product experiences to enhance customer satisfaction and drive sales.
- Company: Join a leading ecommerce retail brand undergoing a digital transformation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving innovation in a fast-paced environment.
- Why this job: Shape the future of online shopping and make a real impact on customer experiences.
- Qualifications: 5+ years in Product Management with a focus on ecommerce and strong stakeholder collaboration.
The predicted salary is between 60000 - 80000 £ per year.
Are you passionate about creating exceptional digital experiences that delight customers and drive business impact? Join a leading ecommerce retail business at a pivotal moment in its digital transformation journey.
We’re looking for an experienced Senior Product Manager to own and optimise one of the most commercially critical areas of the customer experience - the Product Detail Page (PDP). This role will play a key part in shaping how customers discover, evaluate and purchase products online, while helping drive the migration to a modern Headless ecommerce architecture.
You’ll define and deliver a high-impact roadmap focused on improving conversion, reducing drop-off and increasing basket value, while laying the foundations for future optimisation across Product Listing Pages (PLPs) and the wider browsing journey.
- Define the long-term vision for PDP experiences aligned to conversion, customer experience and brand goals
- Build and prioritise a roadmap focused on measurable commercial impact
- Drive Commercial Performance
You’ll own and influence key ecommerce metrics including:
- Cross-sell and bundling performance
- Page speed and overall site performance
Maintain high standards across UX, accessibility and performance. Communicate strategy, progress, risks and impact clearly to senior stakeholders. Present confidently to audiences ranging from Digital teams through to board-level leadership. Align commercial, brand and data stakeholders around priorities, trade-offs and sequencing.
Strong experience owning and optimising high-traffic ecommerce journeys, particularly PDPs and/or PLPs. Deep understanding of ecommerce customer behaviour and friction points. Experience managing complex technical migrations or large-scale ecommerce transformations. Strong experimentation and A/B testing experience. Ability to translate data and insights into clear hypotheses and prioritised roadmaps. Experience working within agile, cross-functional product squads. Commercially minded with the ability to balance customer, brand and delivery considerations. Experience improving size and fit confidence, reviews or product content strategies that reduce returns. Experience within fashion, apparel or visually led retail brands. Familiarity with Headless ecommerce, modern frontend architecture and performance optimisation.
5+ years’ Product Management experience within ecommerce or digital retail. Strong stakeholder management skills with experience collaborating across Engineering, Design, Brand, Finance, Operations, Delivery and Architecture teams.
This is an opportunity to shape the future ecommerce experience of a major retail brand, owning a highly visible and commercially critical area of the digital journey. You’ll have the autonomy to influence strategy, experiment at pace and deliver meaningful customer and business impact within a modern product-led environment.
If this exciting opportunity is of interest, please apply for immediate consideration!
Senior Product Manager - ecommerce, retail in City of London employer: ARCA
Contact Detail:
ARCA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager - ecommerce, retail in City of London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to ecommerce and product management. We want you to feel confident showcasing your experience with PDPs and PLPs!
✨Tip Number 3
Showcase your passion for digital experiences! When you get the chance, share your thoughts on current trends in ecommerce and how you’d tackle challenges in the role. It’ll set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Product Manager - ecommerce, retail in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Product Manager. Highlight your experience with ecommerce, particularly around PDPs and PLPs, and showcase any relevant metrics you've influenced.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about creating exceptional digital experiences. Share specific examples of how you've driven commercial performance in previous roles, especially in high-traffic ecommerce environments.
Showcase Your Stakeholder Management Skills: In your application, emphasise your ability to communicate effectively with various teams. We want to see how you've aligned different stakeholders around priorities and trade-offs in past projects.
Apply Through Our Website: We encourage you to apply through our website for the best chance of consideration. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at ARCA
✨Know Your Metrics
As a Senior Product Manager, you'll need to be well-versed in key ecommerce metrics. Brush up on conversion rates, drop-off points, and basket values. Be ready to discuss how you've influenced these metrics in your previous roles and what strategies you would implement to improve them.
✨Showcase Your Roadmap Skills
Prepare to talk about how you build and prioritise product roadmaps. Bring examples of high-impact projects you've managed, especially those that involved complex technical migrations or transformations. Highlight your ability to align stakeholders around priorities and trade-offs.
✨Demonstrate Your Customer Understanding
This role is all about enhancing the customer experience. Be prepared to discuss your deep understanding of ecommerce customer behaviour and how you've tackled friction points in the past. Share specific examples of how you've improved user experience on Product Detail Pages (PDPs) or Product Listing Pages (PLPs).
✨Communicate with Confidence
You'll need to present to various audiences, from digital teams to board-level leadership. Practice articulating your strategies and progress clearly. Use storytelling techniques to make your points relatable and engaging, ensuring you can convey complex ideas simply and effectively.