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- Tasks: Lead a dynamic team to create innovative personalisation and AI-driven digital experiences.
- Company: Join a leading retail company focused on exceptional customer experiences.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of retail with cutting-edge personalisation strategies that drive real impact.
- Qualifications: Proven product management experience in eCommerce and strong leadership skills.
- Other info: Collaborative environment with a focus on continuous learning and innovation.
The predicted salary is between 48000 - 72000 £ per year.
Hybrid 1 - 2 days per week onsite in central London.
Are you passionate about creating exceptional digital experiences that delight customers and drive business impact? We are looking for an experienced Senior Product Manager with deep expertise in personalisation and AI to lead and inspire a high-performing, cross-functional team in a leading retail environment. This is your opportunity to shape the personalisation and AI strategy across digital touchpoints, translating customer insight and data into innovative, scalable product experiences that boost loyalty and commercial performance.
Key Responsibilities- Lead a stable, high-performing product team, enabling them to experiment, learn, and deliver solutions that truly impact the customer experience.
- Define the vision, OKRs, and roadmap for personalisation and AI initiatives, ensuring alignment with business strategy.
- Own and evolve the personalisation and AI product strategy from ideation to scaled execution, balancing experimentation with measurable commercial outcomes.
- Act as a servant leader, removing blockers, facilitating workshops, and inspiring your team to excel.
- Partner closely with data, engineering, and commercial stakeholders to ensure robust, scalable personalisation capabilities.
- Use both qualitative and quantitative insights to inform decisions, ensuring every product iteration is backed by data.
- Expert in product discovery and agile methodologies (Scrum, Kanban), with a track record of delivering results in dynamic environments.
- Proven experience in building and scaling personalisation or AI-driven products, ideally in eCommerce or digital consumer platforms.
- Inspirational leader, known for empowering teams, providing empathetic feedback, and fostering a culture of continuous learning.
- Strong technical understanding to guide discussions on trade-offs, delivery speed, and feasibility.
- Experienced in experimentation frameworks, recommendation engines, segmentation, or AI-enabled experiences at scale.
- Analytical, methodical, and obsessively focused on problem-solving, using data to drive decisions.
- Exceptional communication skills, skilled in driving asynchronous collaboration and culture via tools like Slack.
- A thriving, motivated team delivering impactful personalisation experiences.
- A product roadmap aligned with strategic goals, delivering measurable commercial and customer outcomes.
- Personalisation and AI initiatives embedded into the digital experience, transforming customer engagement.
- Demonstrable expertise in product management experience in digital or eCommerce environments.
- Experience liaising across multiple internal teams (Engineering, Brand, Finance, HR, Product, Design, Operations) and external vendors.
- Demonstrable ability to lead complex initiatives from concept to execution.
If you are ready to shape the future of personalisation in retail, inspire a talented team, and make a real impact on customers' experiences, we want to hear from you.
SENIOR PRODUCT MANAGER - Personalisation & AI in London employer: ARCA Resourcing Ltd
Contact Detail:
ARCA Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SENIOR PRODUCT MANAGER - Personalisation & AI in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to personalisation and AI. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and vision.
✨Tip Number 3
Showcase your passion for the role! When you get the chance to speak with potential employers, let your enthusiasm for creating exceptional digital experiences shine through. We believe that genuine excitement can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show you were engaged and are genuinely interested in the position.
We think you need these skills to ace SENIOR PRODUCT MANAGER - Personalisation & AI in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for personalisation and AI shine through. We want to see how excited you are about creating exceptional digital experiences that really make a difference!
Tailor Your Experience: Make sure to highlight your relevant experience in product management, especially in eCommerce or digital platforms. We’re looking for someone who can lead a high-performing team, so share examples of how you've done this in the past.
Be Data-Driven: Since we love using data to inform decisions, include specific examples of how you've used qualitative and quantitative insights in your previous roles. This will show us that you’re analytical and methodical, just like we are!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of personalisation in retail.
How to prepare for a job interview at ARCA Resourcing Ltd
✨Know Your Product Inside Out
Before the interview, dive deep into the company's current personalisation and AI products. Understand their features, strengths, and areas for improvement. This will not only show your genuine interest but also allow you to discuss how your experience can enhance their offerings.
✨Showcase Your Leadership Style
As a Senior Product Manager, your leadership style is crucial. Prepare examples of how you've empowered teams in the past, removed blockers, and fostered a culture of learning. Be ready to discuss specific situations where your leadership made a tangible difference.
✨Bring Data to the Table
Since the role emphasises data-driven decision-making, come prepared with examples of how you've used both qualitative and quantitative insights to inform product strategies. Highlight any experimentation frameworks or AI-driven projects you've led, showcasing measurable outcomes.
✨Master the Art of Communication
Exceptional communication skills are key for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've facilitated collaboration across different teams, especially using tools like Slack, to drive successful product outcomes.
