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- Tasks: Lead a dynamic team to create innovative personalisation and AI-driven digital experiences.
- Company: Join a leading retail company focused on exceptional customer experiences.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of retail with cutting-edge personalisation strategies that drive real impact.
- Qualifications: Proven product management experience in eCommerce and strong leadership skills.
- Other info: Collaborative environment with a focus on continuous learning and innovation.
The predicted salary is between 48000 - 72000 £ per year.
Hybrid 1 - 2 days per week onsite in central London.
Are you passionate about creating exceptional digital experiences that delight customers and drive business impact? We are looking for an experienced Senior Product Manager with deep expertise in personalisation and AI to lead and inspire a high-performing, cross-functional team in a leading retail environment. This is your opportunity to shape the personalisation and AI strategy across digital touchpoints, translating customer insight and data into innovative, scalable product experiences that boost loyalty and commercial performance.
Key Responsibilities- Lead a stable, high-performing product team, enabling them to experiment, learn, and deliver solutions that truly impact the customer experience.
- Define the vision, OKRs, and roadmap for personalisation and AI initiatives, ensuring alignment with business strategy.
- Own and evolve the personalisation and AI product strategy from ideation to scaled execution, balancing experimentation with measurable commercial outcomes.
- Act as a servant leader, removing blockers, facilitating workshops, and inspiring your team to excel.
- Partner closely with data, engineering, and commercial stakeholders to ensure robust, scalable personalisation capabilities.
- Use both qualitative and quantitative insights to inform decisions, ensuring every product iteration is backed by data.
- Expert in product discovery and agile methodologies (Scrum, Kanban), with a track record of delivering results in dynamic environments.
- Proven experience in building and scaling personalisation or AI-driven products, ideally in eCommerce or digital consumer platforms.
- Inspirational leader, known for empowering teams, providing empathetic feedback, and fostering a culture of continuous learning.
- Strong technical understanding to guide discussions on trade-offs, delivery speed, and feasibility.
- Experienced in experimentation frameworks, recommendation engines, segmentation, or AI-enabled experiences at scale.
- Analytical, methodical, and obsessively focused on problem-solving, using data to drive decisions.
- Exceptional communication skills, skilled in driving asynchronous collaboration and culture via tools like Slack.
- A thriving, motivated team delivering impactful personalisation experiences.
- A product roadmap aligned with strategic goals, delivering measurable commercial and customer outcomes.
- Personalisation and AI initiatives embedded into the digital experience, transforming customer engagement.
- Demonstrable expertise in product management experience in digital or eCommerce environments.
- Experience liaising across multiple internal teams (Engineering, Brand, Finance, HR, Product, Design, Operations) and external vendors.
- Demonstrable ability to lead complex initiatives from concept to execution.
If you are ready to shape the future of personalisation in retail, inspire a talented team, and make a real impact on customers' experiences, we want to hear from you.
SENIOR PRODUCT MANAGER - Personalisation & AI in City of London employer: ARCA Resourcing Ltd
Contact Detail:
ARCA Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SENIOR PRODUCT MANAGER - Personalisation & AI in City of London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to product management. We all know that confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace SENIOR PRODUCT MANAGER - Personalisation & AI in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for personalisation and AI shine through. We want to see how excited you are about creating exceptional digital experiences that really make a difference!
Tailor Your Experience: Make sure to highlight your relevant experience in product management, especially in eCommerce or digital platforms. We’re looking for someone who can lead a high-performing team, so share specific examples of how you've done this in the past.
Be Data-Driven: Since we value data-driven decision-making, include any quantitative results from your previous projects. Show us how your insights have led to measurable outcomes in personalisation or AI initiatives.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at ARCA Resourcing Ltd
✨Know Your Product Inside Out
Before the interview, dive deep into the company's current personalisation and AI products. Understand their features, strengths, and areas for improvement. This will not only show your genuine interest but also allow you to discuss how your experience can enhance their offerings.
✨Prepare Data-Driven Examples
Since the role focuses on using data to drive decisions, come prepared with specific examples from your past experiences where you successfully used data to inform product strategies or improve customer engagement. Highlight measurable outcomes to demonstrate your impact.
✨Showcase Your Leadership Style
As an inspirational leader, be ready to discuss your approach to empowering teams and fostering a culture of continuous learning. Share anecdotes that illustrate how you've removed blockers or facilitated workshops to inspire your team to excel.
✨Master the Art of Communication
Exceptional communication skills are key for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex ideas. Be prepared to explain how you’ve driven collaboration across different teams using tools like Slack, ensuring everyone is aligned.
