At a Glance
- Tasks: Provide hands-on 3rd line support and lead infrastructure improvements.
- Company: Join a leading e-commerce company with a dynamic team.
- Benefits: Hybrid working, potential for permanent role, and exposure to cutting-edge tech.
- Other info: Opportunity for career growth in a well-established business.
- Why this job: Make a real impact in a hands-on role with innovative infrastructure projects.
- Qualifications: Experience in Microsoft Azure, ConfigMgr, and strong troubleshooting skills.
The predicted salary is between 50310 - 61490 £ per year.
Senior IT Infrastructure & Server Engineer / 3rd Line Support Engineer
An urgent start required!
Leading E-commerce Company Hybrid 2 days per week onsite Month FTC Potential to Become Permanent
ARCA is proud to be working with a leading e-commerce company that is looking for a hands-on Senior IT Infrastructure and Server Engineer / 3rd Line Support Analyst to join its infrastructure team on an initial month fixed-term contract, with the potential for the role to become permanent.
This is a great opportunity for an experienced infrastructure or 3rd line support professional who enjoys being hands-on with technology, troubleshooting complex issues and getting involved in infrastructure projects and improvements.
You Ll be part of a team responsible for maintaining and evolving a large-scale Microsoft infrastructure environment, supporting both on-premises and cloud technologies.
You Ll act as a technical escalation point for complex issues, take ownership of major incidents and help deliver infrastructure changes and improvements.
The Role
As a Senior IT Infrastructure Analyst, you will
- Provide hands-on 3rd line infrastructure and technical support, working closely with the Service Desk and wider IT teams.
- Act as a technical escalation point for complex infrastructure issues and troubleshoot problems through to resolution.
- Take a technical lead during P1/P2 major incidents, coordinating activity across relevant resolver teams.
- Support and maintain a hybrid Microsoft infrastructure environment, covering both cloud and on-premises technologies.
- Work extensively with Microsoft Azure, Entra ID, Active Directory and Microsoft 365.
- Manage and support the end-user computing environment using Microsoft Configuration Manager (MECM/Config Mgr) and Intune.
- Support Windows Server and desktop environments, including patching, upgrades, certificates and platform optimisation.
- Work with virtualisation technologies including VMware and Hyper-V.
- Support software deployment, provisioning and policy compliance through Config Mgr and Intune.
- Investigate recurring issues, carry out root cause analysis and implement preventative solutions.
- Contribute to infrastructure projects, technical changes and service improvements from planning through to implementation and testing.
- Maintain technical documentation and help establish infrastructure standards and best practice.
- Participate in a 24/7 on-call rota for business-critical services.
About You
We re looking for someone who is technically strong, hands-on and comfortable operating at 3rd line level
. You Ll ideally have experience working within a sizeable corporate or enterprise IT environment and be confident troubleshooting across a broad Microsoft infrastructure estate.
You should have strong experience with
- Microsoft Azure Local
- Microsoft 365
- Windows Server and desktop environments
- Microsoft Configuration Manager (MECM / Config Mgr)
- Microsoft Intune / Endpoint Management
- Basic networking and infrastructure troubleshooting
- Experience with SQL Server, Citrix, DNS, Always On VPN, Managed File Transfer (MFT), FTPS/SFTP and enterprise backup solutions would also be beneficial.
You Ll be a strong problem solver with a methodical approach to troubleshooting, good communication skills and the ability to take ownership of issues from initial investigation through to resolution.
What's on Offer?
- month FTC
- Potential opportunity to become permanent
- Hybrid working 2 days per week in the office
- Opportunity to join a well-established and recognisable e-commerce business
- A genuinely hands-on infrastructure / 3rd line role
- Exposure to a broad Microsoft, cloud and on-premises technology environment
- The opportunity to make a real impact through infrastructure improvements and automation
If you re an experienced 3rd Line Support Analyst, Infrastructure Analyst, Infrastructure Engineer or Senior Infrastructure Engineer with strong Microsoft, Azure, Config Mgr and Intune experience, we d be keen to hear from you.
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Senior IT Infrastructure & Server Engineer / 3rd Line 12mth FTC in London employer: ARCA Consulting Ltd
ARCA is an exceptional employer, offering a dynamic work environment in Bristol that fosters innovation and collaboration. With a strong focus on employee growth, the company provides ample opportunities for professional development and encourages a culture of sustainability and ethical practices. Joining ARCA means being part of a pioneering team that is at the forefront of the engineering and technology sector, where your contributions directly impact the company's success and expansion.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Infrastructure & Server Engineer / 3rd Line 12mth FTC in London
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at ARCA Consulting Ltd that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Senior IT Infrastructure & Server Engineer / 3rd Line 12mth FTC in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at ARCA Consulting Ltd, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at ARCA Consulting Ltd can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at ARCA Consulting Ltd will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at ARCA Consulting Ltd
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at ARCA Consulting Ltd. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at ARCA Consulting Ltd.
