Lead Architect / Group Architect - ECommerce & Omnichannel in London

Lead Architect / Group Architect - ECommerce & Omnichannel in London

London Full-Time Hybrid
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At a Glance

  • Tasks: Lead the architecture strategy for eCommerce and omnichannel platforms, shaping customer experiences.
  • Company: Join a leading UK eCommerce company with a focus on digital transformation.
  • Benefits: Competitive salary, excellent benefits, and a hybrid work model.
  • Other info: Collaborative culture that values innovation and offers career development opportunities.
  • Why this job: Make a strategic impact on technology and customer experience in a dynamic environment.
  • Qualifications: 10+ years in architecture with strong eCommerce background and leadership skills.

Lead Architect / Group Architect (e Commerce / Omnichannel)

London | Hybrid 2 days per week onsite | Permanent | Competitive Salary + Excellent Benefits

ARCA Consulting is proud to be partnering with a leading UK ecommerce company to recruit an experienced Group Architect - ecommerce / Omnichannel.

This is a rare opportunity to shape the technology strategy behind a large-scale ecommerce and cross-channel business, leading the architecture direction for customer-facing platforms and digital experiences that serve millions of customers.

If you're an experienced Enterprise, Domain or Lead Architect with a strong e Commerce background and a passion for customer experience, digital transformation and architecture leadership, this is an opportunity to make a genuine strategic impact.

The Opportunity

As Group Architect (e Commerce), you'll own the architecture vision, roadmap and technology direction across the customer and cross-channel portfolio.

Working closely with senior technology leaders, product teams, engineering, delivery and business stakeholders, you'll ensure architecture decisions enable exceptional customer experiences while supporting long-term business strategy.

You'll also lead and mentor a team of Solution Architects, providing governance, technical leadership and architectural assurance across a broad portfolio of customer-facing initiatives.

  • What You'll Be Doing
  • Define and own the architecture strategy, roadmap and target state for the customer and omnichannel domain.
  • Shape technology direction across digital commerce, mobile, customer identity, CRM, fulfilment and customer engagement platforms.
  • Partner with senior stakeholders to align architecture with business strategy, customer experience objectives and digital transformation programmes.
  • Lead, coach and develop a team of Solution Architects, promoting architecture best practice across the organisation.
  • Ensure solution designs are scalable, secure, resilient and aligned with enterprise architecture principles.
  • Drive technology simplification, reducing technical debt while increasing reuse and consistency across platforms.
  • Provide architectural governance through design reviews, design authority and architecture decision processes.
  • Evaluate emerging technologies, Saa S platforms and AI-enabled capabilities to support future business growth.
  • Champion architecture excellence, innovation and continuous improvement across the wider technology community.

What We're Looking For

We're looking for an experienced architecture leader who combines strategic thinking with strong stakeholder engagement and a deep understanding of modern customer technology landscapes.

You'll ideally have

  • 10+ years' experience in Enterprise, Group, Domain or Solution Architecture within complex organisations.
  • A strong background in e Commerce or cross-channel environments.
  • Experience defining enterprise architecture strategies, target operating models and technology roadmaps.
  • Strong understanding of customer-facing platforms including ecommerce, mobile, CRM, customer identity, digital services and cross-channel journeys.
  • Knowledge of modern cloud technologies, Saa S platforms and enterprise architecture principles.
  • Experience translating business strategy into practical architecture guidance and technology decisions.
  • A good understanding of integration architecture, APIs, event-driven systems and customer data platforms.
  • Strong appreciation of security, resilience, privacy and governance within customer-facing technology.
  • Experience using architecture frameworks such as TOGAF, along with modelling techniques including C4, UML or Archi Mate.
  • Exceptional communication skills with the ability to influence senior business and technology stakeholders.
  • Previous experience leading, mentoring or managing Solution Architects.

Why Apply?

This is an outstanding opportunity to join a forward-thinking organisation investing significantly in its digital and technology capabilities.

You'll influence enterprise-wide architecture strategy, shape the future of customer technology and work alongside experienced technology leaders on large-scale transformation programmes.

The organisation offers a collaborative environment where architecture is recognised as a strategic capability, giving you the opportunity to drive meaningful change while developing both technology and people.

If you're looking for a senior architecture leadership role where you can combine strategy, innovation and delivery across a complex omnichannel environment, we'd love to hear from you.

Apply today via the link below for a confidential discussion

Lead Architect / Group Architect - ECommerce & Omnichannel in London employer: ARCA Consulting Ltd

ARCA is an exceptional employer, offering a dynamic work environment in Bristol that fosters innovation and collaboration. With a strong focus on employee growth, the company provides ample opportunities for professional development and encourages a culture of sustainability and ethical practices. Joining ARCA means being part of a pioneering team that is at the forefront of the engineering and technology sector, where your contributions directly impact the company's success and expansion.

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Contact Details:

ARCA Consulting Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Architect / Group Architect - ECommerce & Omnichannel in London

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✨Contribute to Open Source Projects

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We think you need these skills to ace Lead Architect / Group Architect - ECommerce & Omnichannel in London

Architecture Strategy
eCommerce Expertise
Stakeholder Engagement
Digital Transformation
Solution Architecture
Cloud Technologies
SaaS Platforms

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at ARCA Consulting Ltd.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at ARCA Consulting Ltd and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at ARCA Consulting Ltd

✨Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

✨Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If ARCA Consulting Ltd uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

✨Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

✨Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.