Senior IT Infrastructure & Server Engineer - Dorchester

Salary: £40,000 - 52,000 per year

Requirements:

• We are looking for a technically strong, hands-on professional comfortable operating at 3rd line level.




• We ideally want experience in a sizeable corporate or enterprise IT environment.




• We need strong experience with Microsoft Azure Local.




• We need strong experience with Microsoft 365.




• We need strong experience with Windows Server and desktop environments.




• We need strong experience with Microsoft Configuration Manager (MECM / ConfigMgr).




• We need strong experience with Microsoft Intune / Endpoint Management.




• We need basic networking and infrastructure troubleshooting experience.




• Experience with SQL Server, Citrix, DNS, Always On VPN, Managed File Transfer (MFT), FTPS/SFTP and enterprise backup solutions would be beneficial.




• We are looking for a strong problem solver with a methodical approach to troubleshooting.




• We value good communication skills and the ability to take ownership of issues from initial investigation through to resolution.

Responsibilities:

• Provide hands-on 3rd line infrastructure and technical support, working closely with the Service Desk and wider IT teams.




• Act as a technical escalation point for complex infrastructure issues and troubleshoot problems through to resolution.




• Take a technical lead during P1/P2 major incidents, coordinating activity across relevant resolver teams.




• Support and maintain a hybrid Microsoft infrastructure environment, covering both cloud and on-premises technologies.




• Work extensively with Microsoft Azure, Entra ID, Active Directory and Microsoft 365.




• Manage and support the end-user computing environment using Microsoft Configuration Manager (MECM/ConfigMgr) and Intune.




• Support Windows Server and desktop environments, including patching, upgrades, certificates and platform optimisation.




• Work with virtualisation technologies including VMware and Hyper-V.




• Support software deployment, provisioning and policy compliance through ConfigMgr and Intune.




• Investigate recurring issues, carry out root cause analysis and implement preventative solutions.




• Contribute to infrastructure projects, technical changes and service improvements from planning through to implementation and testing.




• Maintain technical documentation and help establish infrastructure standards and best practice.




• Participate in a 24/7 on-call rota for business-critical services.

Technologies:

• Active Directory




• Azure




• Citrix




• Cloud




• Hyper-V




• Support




• Microsoft 365




• Microsoft Intune




• SQL




• VPN




• VMware




• Windows




• Office 365

More:

We are a leading e-commerce company offering an initial 10–12 month fixed-term contract with the potential to become permanent. The role is hybrid, with 2 days per week onsite, and provides a genuinely hands-on infrastructure / 3rd line support opportunity within a well-established and recognisable business. You will join our infrastructure team and gain exposure to a broad Microsoft, cloud and on-premises technology environment, with the opportunity to make a real impact through infrastructure improvements and automation.

last updated 38 week of 2026