Modern Workplace Consultant - Yeovil

About Arc: Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Perspicuity, an Arc company, is seeking a Modern Workplace Principal Consultant to support our growing business and Sales Team. The Modern Workplace Principal Consultant plays a pivotal role in delivering successful pre‑sales and discovery engagements, as well as overseeing the implementation and full lifecycle delivery of customer solutions using M365, SharePoint, and Power Platform technologies as the project lead.

The candidate will have extensive experience working across various industries, from SMEs to enterprise‑scale solutions, providing technical expertise and support throughout the pre‑sales process, supporting the sales and delivery teams in delivering successful engagements. They will be responsible for influencing the technical direction of all M365, Power Platform, and Modern Work pre‑sales activities to deliver solutions for customers through excellent written, verbal, and presentation skills.

Responsibilities include delivery of discovery engagements, facilitating workshops, capturing detailed requirements, and presenting the ‘art of the possible’ in M365, Teams, SharePoint, Purview, Power Platform and Copilot. The candidate will have extensive experience in producing well‑architected solutions and defining the scope of delivery to meet customer requirements; key deliverables will include technical reports, solution designs, written sales proposals and tender responses including considered estimates. The candidate will be proficient in presenting to a business audience and capable of differentiating product offerings at a technical level.

The ideal candidate will be comfortable supervising multiple engagements at all stages of the lifecycle, mentoring colleagues, be self‑motivated, and stay up to date with current technology trends. We are looking for candidates that are extremely adept in the implementation and delivery of M365, SharePoint, Purview, Power Platform, Copilot and AI‑enabled solutions, with experience using the following tools:

• Power Platform
• Power Apps
• Power Automate
• Power BI
• Dataverse
• SharePoint Online
• M365 Purview
• Microsoft Teams
• M365 Copilot and Copilot Studio
• SharePoint Migration Tools
• Sharegate
• Microsoft SharePoint Migration tools and API
• Power Shell scripts
• PnP PowerShell
• CSOM
• SharePoint APIs
• Microsoft Planner
• Microsoft Forms
• Viva Engage

Key Responsibilities:

• Lead and influence the technical direction during pre‑sales engagements.
• Create and deliver high‑quality product demonstrations and solutions that showcase the capabilities of Microsoft 365, ensuring alignment with company guidelines and Microsoft best practices.
• Understand customer pain points and elicit appropriate requirements.
• Work with the customer to design an implementation strategy to meet their requirements.
• Translate business requirements into a Scope of Works, Technical Solution Design with associated estimated project costs.
• Collaborate with internal teams and external stakeholders to align projects with both the company's and customers' best interests.
• Analyze tender documents to understand the technical requirement, tender document writing and working closely with the sales and projects team to develop a clear bid strategy.
• Produce clear and concise documentation that is of a high standard.
• Keep up to date on changes and developments with Microsoft Cloud technologies.
• Present a technical solution and project delivery approach to senior stakeholders.
• Work well under pressure in a fast‑paced environment where clients have urgent needs.
• Deliver training on a train‑the‑trainer basis.

Requirements:

• Proven experience in a similar role, with a focus on Microsoft 365, SharePoint and Power Platform solutions.
• Strong technical knowledge and the ability to lead technical discussions, demonstrations and solutions.
• Excellent communication and collaboration skills to effectively work with both technical and non‑technical stakeholders.
• Ability to navigate ambiguity and define solution elements when not all information is readily available.
• Excellent writing skills to produce high‑standard documents and proposals.
• Proposal and tender writing experience.
• Exceptional listening and organization skills.
• The ability to research and keep on top of industry developments and technologies.

Technical Skills – Essential:

• SharePoint Configuration and Administration: Features, Search, Site Collections, Site Configuration, Security Configuration.
• SharePoint Migration and Upgrades.
• SharePoint Solution Approaches – Intranet, Extranet Portals, Collaboration Portals, Document Management Systems.
• PowerApps and Power Automate line of business application design and development.
• Strong Solution Architecture and Design Skills.
• Microsoft 365 Collaboration Tools: Microsoft Teams, SharePoint, Office 365 Groups, Planner, OneNote, Viva.
• SharePoint provisioning, automation and scripting: CSOM, PowerShell, PnP PowerShell, Site Designs.
• SharePoint customization entry points: Display Templates, SharePoint Framework Development, Web Parts.
• Classic customization desirable – Page Layouts, Master pages, Apps, CSS Online vs On-Premises.

Technical Skills – Desirable:

• Microsoft Certified Trainer (MCT).
• Microsoft Certified: Power Platform Solution Architect Expert.
• Microsoft Certified: Microsoft Enterprise Administrator Expert.
• Microsoft 365 Purview – E5 workloads: Security and Compliance, Information Protection, Retention, DLP, Sensitivity Labels, Records Management, Insider Risk, Trainable Classifiers.
• Microsoft 365 Copilot Technical Readiness, Management, End‑User Adoption.
• Client‑side development and frameworks e.g. JavaScript, jQuery, Knockout, Angular, React, SharePoint Framework.
• Azure Development: Websites, Web Jobs and Web Apps, Run books, SQL Azure and Azure Functions, Azure migrations.
• SharePoint infrastructure: Farm topologies, Service applications, Backups, Hybrid Deployments, Publishing through ADFS, Hardware and Software minimum requirements, Performance Tuning.

What We Offer:

• A dynamic and supportive working environment.
• Opportunities for career progression within the company.
• Ongoing training and professional development.
• Competitive salary.

Key Points:

• Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.
• Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.