Arc is a leading UK-based IT Managed Services Provider seeking a skilled 2nd Line Helpdesk Engineer. The role involves providing advanced remote IT support, handling escalations from the 1st Line Helpdesk, and updating our internal knowledge base with resolutions.
You will also mentor junior engineers, occasionally visit client sites, and create or edit Group Policy Objects to meet security and operational needs. Apply to join a customer-focused, collaborative team.
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Senior 2nd Line IT Support Engineer in Yateley employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive environment for aspiring IT professionals in Basildon. As a Workshop Apprentice, you'll benefit from hands-on experience, comprehensive training, and mentorship from seasoned engineers, all while being part of a collaborative team that values diversity and inclusion. With opportunities for career progression and a commitment to employee development, Arc is dedicated to helping you build a successful future in the IT industry.
