Arc is a leading IT MSP based in the UK, seeking a 1st Line Helpdesk Engineer to provide remote and in-person support. You will be the first point of contact for IT issues, delivering high-quality customer service while resolving common incidents.
In this role you will support Windows and Microsoft 365, contribute to knowledge bases, and participate in on-call shifts to provide 24-hour coverage. The position offers a dynamic environment and opportunities for professional development.
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Frontline IT Support Engineer (1st Line) in Yateley employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive environment for aspiring IT professionals in Basildon. As a Workshop Apprentice, you'll benefit from hands-on experience, comprehensive training, and mentorship from seasoned engineers, all while being part of a collaborative team that values diversity and inclusion. With opportunities for career progression and a commitment to employee development, Arc is dedicated to helping you build a successful future in the IT industry.
