Arc is a leading UK IT Managed Services Provider (MSP) delivering trusted IT solutions. We are seeking a 1st Line Helpdesk Engineer to be the first point of contact for remote and in‑person support, handling issues efficiently with a customer‑focused approach.
You will work with Windows 7/10/11, Office 365, Active Directory and other Microsoft technologies, and contribute to knowledge bases while joining a 24/7 on‑call rota as needed.
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First‑Line IT Helpdesk Engineer - Growth & On-Call in Yateley employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive environment for aspiring IT professionals in Basildon. As a Workshop Apprentice, you'll benefit from hands-on experience, comprehensive training, and mentorship from seasoned engineers, all while being part of a collaborative team that values diversity and inclusion. With opportunities for career progression and a commitment to employee development, Arc is dedicated to helping you build a successful future in the IT industry.