At a Glance
- Tasks: Be the go-to person for IT queries and deliver top-notch remote support.
- Company: Join Arc, a leading IT Managed Services Provider in the UK.
- Benefits: Enjoy a supportive environment with career progression opportunities.
- Other info: Perfect for those looking to kickstart their IT career!
- Why this job: Make a real difference by helping users solve their IT problems.
- Qualifications: Strong problem-solving skills and experience with Office 365 required.
The predicted salary is between 35000 - 45000 Β£ per year.
Arc, a leading IT Managed Services Provider in the UK, is seeking a 1st Line Helpdesk Engineer to be the first point of contact for IT-related queries. In this role, you will deliver remote IT support, assist with documentation, and ensure user satisfaction through effective problem-solving.
The ideal candidate will have strong problem-solving skills, experience with Office 365, and a customer-focused attitude. We offer a supportive working environment with opportunities for career progression.
1st Line IT Support Engineer - Customer Focused in Yateley employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive work environment where employees are encouraged to take ownership of their roles and strive for continuous improvement. With a strong focus on professional development, competitive salaries, and flexible working options, Arc fosters a culture of trust and accountability, making it an ideal place for Account Managers looking to grow their careers in the thriving UK MSP sector.