1st Line IT Support Engineer - Customer Focused in Yateley

1st Line IT Support Engineer - Customer Focused in Yateley

Yateley Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the go-to person for IT queries and deliver top-notch remote support.
  • Company: Join Arc, a leading IT Managed Services Provider in the UK.
  • Benefits: Enjoy a supportive environment with career progression opportunities.
  • Other info: Perfect for those looking to kickstart their IT career!
  • Why this job: Make a real difference by helping users solve their IT problems.
  • Qualifications: Strong problem-solving skills and experience with Office 365 required.

The predicted salary is between 35000 - 45000 Β£ per year.

Arc, a leading IT Managed Services Provider in the UK, is seeking a 1st Line Helpdesk Engineer to be the first point of contact for IT-related queries. In this role, you will deliver remote IT support, assist with documentation, and ensure user satisfaction through effective problem-solving.

The ideal candidate will have strong problem-solving skills, experience with Office 365, and a customer-focused attitude. We offer a supportive working environment with opportunities for career progression.

1st Line IT Support Engineer - Customer Focused in Yateley employer: Arc

Arc is an exceptional employer, offering a dynamic and supportive work environment where employees are encouraged to take ownership of their roles and strive for continuous improvement. With a strong focus on professional development, competitive salaries, and flexible working options, Arc fosters a culture of trust and accountability, making it an ideal place for Account Managers looking to grow their careers in the thriving UK MSP sector.

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Contact Details:

Arc Recruitment Team

We think you need these skills to ace 1st Line IT Support Engineer - Customer Focused in Yateley

Problem-Solving Skills
Office 365
Customer-Focused Attitude
Remote IT Support
Documentation Skills
User Satisfaction
Communication Skills