Arc is a UK-based IT Managed Services Provider delivering IT support, hybrid cloud solutions, cybersecurity and more. We are recruiting a 1st Line Helpdesk Engineer to be the first point of contact for users, providing remote and in-person support with a customer-focused approach.
You will diagnose and resolve technical issues across Microsoft technologies (Windows, Office 365, Exchange), maintain IT documentation, and participate in an on-call rota to provide 24-hour support as required.
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1st Line IT Helpdesk Engineer – Remote & Onsite Support in Yateley employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive environment for aspiring IT professionals in Basildon. As a Workshop Apprentice, you'll benefit from hands-on experience, comprehensive training, and mentorship from seasoned engineers, all while being part of a collaborative team that values diversity and inclusion. With opportunities for career progression and a commitment to employee development, Arc is dedicated to helping you build a successful future in the IT industry.
