Arc is seeking a proactive 1st Line Helpdesk Engineer in the UK to provide remote and on-site support to a diverse client base. You will diagnose issues, guide users through solutions, and update knowledge bases.
You will work with Windows 7/10/11, Microsoft 365, Active Directory and basic networking, joining an on-call rota to deliver 24-hour support. A friendly communicator with a problem-solving mindset will fit well at Arc.
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1st Line IT Helpdesk Engineer - Remote & Onsite in Yateley employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive environment for aspiring IT professionals in Basildon. As a Workshop Apprentice, you'll benefit from hands-on experience, comprehensive training, and mentorship from seasoned engineers, all while being part of a collaborative team that values diversity and inclusion. With opportunities for career progression and a commitment to employee development, Arc is dedicated to helping you build a successful future in the IT industry.
