ARC in London is recruiting a Complaints Handler to own and resolve cases through SRC or Final Response Letters within DISP timeframes. You will manage complaints across trading, payments and servicing journeys, communicating clearly with clients and escalating complex issues to Senior Specialists.
The role requires solid complaints experience in Financial Services or Banking, with strong investigative and written skills and the ability to work across international markets with sensitivity and
#J-18808-Ljbffr
Financial Services Complaints Investigator (Hybrid) employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive environment for aspiring IT professionals in Basildon. As a Workshop Apprentice, you'll benefit from hands-on experience, comprehensive training, and mentorship from seasoned engineers, all while being part of a collaborative team that values diversity and inclusion. With opportunities for career progression and a commitment to employee development, Arc is dedicated to helping you build a successful future in the IT industry.
