At a Glance
- Tasks: Create unforgettable guest experiences and share your passion for the outdoors.
- Company: Join Arc'teryx, a brand that values curiosity and community.
- Benefits: Enjoy flexible hours, employee perks, and growth opportunities.
- Other info: Work in a supportive team environment with a focus on personal development.
- Why this job: Be the face of a brand that connects people with nature.
- Qualifications: Passion for outdoor gear and excellent communication skills.
The predicted salary is between 12 - 15 € per hour.
Your Opportunity at Arc'teryx
As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long‑term path in retail. At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work. Our Product Guides grow through hands‑on learning, steady coaching and opportunities across stores, regions and teams. We’re looking for a passionate Product Guide (all genders) to join our team at our Store in Covent Garden.
You’re the face of our brand – bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.
As an Arc’teryx Product Guide, here’s what you’d be doing:
- Create Meaningful Guest Experiences: You bring energy and expertise to every interaction – sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
- Live the Brand, Inside and Out: As a true Arc’teryx ambassador, you represent our values both in‑store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
- Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
- Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks—you help make sure everything flows.
Life in Our Stores
You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands‑on, thoughtful and rooted in connection to the outdoors and community.
Are you our next Product Guide?
- Guest‑Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
- Own Your Impact: You take responsibility, stay self‑motivated, and love solving problems. You seek smart solutions, even when they’re not the easiest.
- Disruptive Evolution: You challenge the status‑quo, inspire new ideas, and embrace continuous improvement – for yourself and those around you.
- Language Skills: Fluency in both the local language (e.g., German) and English is essential.
- Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.
Hours
Part Time – 10–30 hours per week (2–4 days a week)
Compensation
Hourly Growth At Arc’teryx Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.
What We Value In Our Teams
Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.
How We Hire
We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.
Perks & Benefits
- LIVE IT: Time and space to connect with nature and pursue a purposeful life
- Scheduling Support: Predictable scheduling/ rota planning that supports team balance
- Arc' Adventure: An employee recognition program offering outdoor experiences
- Growth & Learning: Access to leadership training, skill‑building workshops and career development programs
- Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing
- Gear Access: Generous employee purchase program + industry pro deals
- Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment
*Benefits may vary by role and location
Product Guide (Sales Associate) - Part Time (m/f/d) | Covent Garden in City of Westminster employer: Arc
At Arc'teryx, we pride ourselves on being an exceptional employer that fosters a vibrant work culture rooted in connection to nature and community. Our team members enjoy hands-on learning, steady coaching, and ample opportunities for growth within our Covent Garden store, all while sharing their passion for the outdoors with guests. With benefits like predictable scheduling, access to leadership training, and generous employee discounts, we empower our Product Guides to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Product Guide (Sales Associate) - Part Time (m/f/d) | Covent Garden in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Arc'teryx products and values. When you walk into that interview, your passion for the outdoors and the brand will shine through, making you a memorable candidate.
✨Tip Number 2
Practice your storytelling skills! Think of ways to share your personal experiences with the outdoors and how they connect to the products. This will help you create meaningful guest experiences, just like you’ll be doing as a Product Guide.
✨Tip Number 3
Network with current employees or fellow outdoor enthusiasts. Join local events or online forums where you can chat about your love for nature and gear. This not only builds connections but also shows your commitment to the community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Arc'teryx family and ready to grow with us.
We think you need these skills to ace Product Guide (Sales Associate) - Part Time (m/f/d) | Covent Garden in City of Westminster
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for the outdoors and our products shine through. We want to see that you genuinely connect with what we stand for at Arc'teryx.
Be Authentic:Don’t be afraid to show your personality! We’re looking for someone who can bring energy and expertise to our team, so let us know how you can contribute to creating unforgettable guest experiences.
Tailor Your Application:Make sure to customise your application to highlight relevant experiences that align with the role. We appreciate when candidates take the time to connect their skills with what we’re looking for in a Product Guide.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Covent Garden store!
How to prepare for a job interview at Arc
✨Know the Brand Inside Out
Before your interview, dive deep into Arc'teryx's values and products. Familiarise yourself with their commitment to the outdoors and the 'Leave It Better' spirit. This will help you connect authentically during the interview and show that you're genuinely passionate about the brand.
✨Showcase Your Guest-Centric Mindset
Prepare examples of how you've delivered exceptional guest experiences in the past. Think about times when you solved problems or created memorable interactions. This will demonstrate your ability to embody the guest-centric mindset that Arc'teryx values.
✨Embrace Curiosity and Learning
During the interview, express your eagerness to learn and grow within the role. Share instances where you've taken initiative to develop your skills or sought feedback. This aligns perfectly with the hands-on learning approach that Arc'teryx promotes.
✨Be Ready for Practical Scenarios
Expect to discuss how you'd handle specific situations in-store, like assisting a guest with product selection or managing inventory. Practising these scenarios beforehand will help you articulate your thought process and problem-solving skills effectively.
