Arc, a leading UK IT MSP, seeks a Security Helpdesk Lead in Basildon. You will own the security helpdesk, shape processes and playbooks, and escalate complex client security issues. You’ll also support proactive security reviews, consultancy engagements and incident response to manage client risk and posture.
You will lead the team, manage shifts, review ticket handling, and contribute to compliance activities across Arc’s security function.
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Security Helpdesk Lead: Build Playbooks & Incident Response in Basildon employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive environment for aspiring IT professionals in Basildon. As a Workshop Apprentice, you'll benefit from hands-on experience, comprehensive training, and mentorship from seasoned engineers, all while being part of a collaborative team that values diversity and inclusion. With opportunities for career progression and a commitment to employee development, Arc is dedicated to helping you build a successful future in the IT industry.
