At a Glance
- Tasks: Provide top-notch IT support and troubleshoot issues for customers.
- Company: Join a leading UK-based Managed Service Provider with a strong reputation.
- Benefits: Flexible working options, competitive pay, and opportunities for growth.
- Other info: Be part of a dynamic team with a supportive work culture.
- Why this job: Kickstart your IT career while helping people solve their tech problems.
- Qualifications: Basic IT knowledge and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Arc is a leading UK-based MSP seeking a proactive 1st Line Helpdesk Engineer to be the first point of contact for IT issues.
You will deliver remote and on-site support with a professional, customer-focused approach.
Responsibilities include troubleshooting across Windows and Microsoft 365, Active Directory, Group Policy, basic networking, and maintaining IT documentation; a 24-hour on-call rota is part of the role.
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Remote & On‑Site 1st Line IT Helpdesk Engineer in Basildon employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive work environment where employees are encouraged to take ownership of their roles and strive for continuous improvement. With a strong focus on professional development, competitive salaries, and flexible working options, Arc fosters a culture of trust and accountability, making it an ideal place for Account Managers looking to grow their careers in the thriving UK MSP sector.
