Remote 1st Line Helpdesk Engineer - IT Support Pro in Basildon

Remote 1st Line Helpdesk Engineer - IT Support Pro in Basildon

Basildon Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
Arc

At a Glance

  • Tasks: Provide remote IT support and manage technical issues for clients.
  • Company: Join Arc, a leading IT Managed Services Provider in the UK.
  • Benefits: Enjoy competitive pay, growth opportunities, and a supportive work environment.
  • Other info: Great chance for professional development in a dynamic team.
  • Why this job: Kickstart your career in IT while helping clients solve their tech problems.
  • Qualifications: Strong problem-solving skills and familiarity with IT tools required.

The predicted salary is between 25000 - 35000 Β£ per year.

Arc, a leading IT Managed Services Provider based in the UK, is seeking a 1st Line Helpdesk Engineer to provide essential technical support and manage IT issues for clients. The successful candidate will deliver remote IT support, maintain documentation, diagnose issues, and guide clients through resolution steps.

If you have strong problem-solving skills and familiarity with various IT tools, this role offers opportunities for growth and professional development.

Remote 1st Line Helpdesk Engineer - IT Support Pro in Basildon employer: Arc

Arc is an exceptional employer, offering a dynamic and supportive work environment where employees are encouraged to take ownership of their roles and strive for continuous improvement. With a strong focus on professional development, competitive salaries, and flexible working options, Arc fosters a culture of trust and accountability, making it an ideal place for Account Managers looking to grow their careers in the thriving UK MSP sector.

Arc

Contact Details:

Arc Recruitment Team

We think you need these skills to ace Remote 1st Line Helpdesk Engineer - IT Support Pro in Basildon

Technical Support
Problem-Solving Skills
IT Tools Familiarity
Documentation Management
Issue Diagnosis
Client Guidance
Remote Support