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For Companies At a Glance
- Tasks: Manage project delivery and streamline operations for our growing client base.
- Company: Join a leading IT Managed Services Provider known for innovation and excellence.
- Benefits: Enjoy a competitive salary, ongoing training, and career progression opportunities.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Strong organisational skills and experience in an MSP environment preferred.
The predicted salary is between 50000 - 65000 £ per year.
About Arc
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.
Role Overview
This is a great opportunity to join an expanding cloud & infrastructure lead business growing rapidly within the MSP space. The immediate role will be to ensure the efficient running of the project delivery function for our large base of existing and onboarding clients. The candidate should have excellent organisation skills and preferably worked within an MSP environment previously. This role does not require full Prince2 certification and is aimed at a person that can problem solve and manage different teams to bring together fast and effective delivery to our clients.
Key Responsibilities
- Facilitation: Resolving operational bottlenecks and streamlining logistical challenges across our delivery teams and clients.
- Collaboration: Working closely with Sales AM’s, Tech leaders to ensure booking of resource and hardware/software supply come together.
- Adaptability: Optimise project scope and resource allocations to best align with product, service and customer requirements.
- Progress Tracking: Utilising our PSA tools to manage track end to end systems whilst pushing forward all departments of the business to deliver a fast and stable outcome for our customers.
- Communication: Keeping the teams and clients updated on the progress of their project along the journey. Ensuring time and customer expectations are met at all times.
- Report: Monthly management of WIP and delivery timescales based upon current workloads to senior leadership team members. Weekly meetings with tech teams to push progress and work on blockers to tech team heads of departments.
- Quality Focus: Ensuring continuous feedback to internal teams to help improve process and systems to optimise workflows, processes and systems to expedite efficient delivery.
- Management: Managing PMO and junior PMO teams to help support the delivery of your department.
Personal Attributes
- Highly organised and methodical
- Proactive and comfortable working in a fast‑paced environment
- Confident working with senior stakeholders and delivery teams
- Customer focused at all times
- Team‑oriented with a collaborative mindset
What We Offer
- A dynamic and supportive working environment.
- Opportunities for career progression within the company.
- Ongoing training and professional development.
- Competitive salary.
Key Points
- Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.
- Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.
PMO Manager - Basildon employer: Arc
Contact Detail:
Arc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PMO Manager - Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at MSPs. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Arc and its services. Knowing their cloud solutions and customer service approach will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in previous roles, especially in project management or team collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Arc.
We think you need these skills to ace PMO Manager - Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the PMO Manager role. Highlight your experience in project management, especially within an MSP environment, and showcase your organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining Arc and how your skills align with our needs. Be sure to mention your problem-solving abilities and your experience working with diverse teams.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to keep teams and clients updated. Use clear and concise language, and don’t hesitate to share examples of how you've successfully managed stakeholder expectations in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Arc
✨Know Your MSP Basics
Before heading into the interview, brush up on your knowledge of Managed Service Providers. Understand the key services they offer, like IT support and cloud solutions. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Organisation Skills
As a PMO Manager, organisation is key. Prepare examples from your past experiences where you successfully managed multiple projects or teams. Highlight how you resolved bottlenecks and streamlined processes to deliver results.
✨Emphasise Collaboration
This role requires working closely with various teams. Be ready to discuss how you've collaborated with sales, tech leaders, or other departments in previous roles. Share specific instances where teamwork led to successful project outcomes.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you faced challenges in project delivery and how you overcame them. This will demonstrate your adaptability and resourcefulness, which are crucial for this position.