At a Glance
- Tasks: Lead project delivery and streamline operations for our growing client base.
- Company: Join Arc, a top IT Managed Services Provider in the UK.
- Benefits: Enjoy career progression, ongoing training, and a competitive salary.
- Other info: Diverse and inclusive workplace with a focus on teamwork.
- Why this job: Make a real impact in a fast-paced, innovative environment.
- Qualifications: Strong organisational skills and experience in an MSP setting preferred.
The predicted salary is between 50000 - 65000 € per year.
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.
Role Overview
This is a great opportunity to join an expanding cloud & infrastructure lead business growing rapidly within the MSP space. The immediate role will be to ensure the efficient running of the project delivery function for our large base of existing and onboarding clients. The candidate should have excellent organisation skills and preferably have worked within an MSP environment previously. This role does not require full Prince2 certification and is aimed at a person that can problem solve and manage different teams to bring together fast and effective delivery to our clients.
Key Responsibilities
- Facilitation: Resolving operational bottlenecks and streamlining logistical challenges across our delivery teams and clients.
- Collaboration: Working closely with Sales AM’s, Tech leaders to ensure booking of resource and hardware/software supply come together.
- Adaptability: Optimise project scope and resource allocations to best align with product, service and customer requirements.
- Progress Tracking: Utilising our PSA tools to manage and track end-to-end systems whilst pushing forward all departments of the business to deliver a fast and stable outcome for our customers.
- Communication: Keeping the teams and clients updated on the progress of their project along the journey. Ensuring time and customer expectations are met at all times.
- Report: Monthly management of WIP and delivery timescales based upon current workloads to senior leadership team members. Weekly meetings with tech teams to push progress and work on blockers to tech team heads of departments.
- Quality Focus: Ensuring continuous feedback to internal teams to help improve process and systems to optimise workflows, processes and systems to expedite efficient delivery.
- Management: Managing PMO and junior PMO teams to help support the delivery of your department.
Personal Attributes
- Highly organised and methodical
- Proactive and comfortable working in a fast-paced environment
- Confident working with senior stakeholders and delivery teams
- Customer focused at all times
- Team-oriented with a collaborative mindset
What We Offer
- A dynamic and supportive working environment
- Opportunities for career progression within the company
- Ongoing training and professional development
- Competitive salary
Diversity & Inclusion
We celebrate diverse backgrounds and perspectives; they make us stronger. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
UK Right to Work
All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.
Accessibility
We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.
PMO Manager in Basildon employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive work environment that fosters career progression and ongoing professional development. As a leading IT Managed Services Provider in the UK, we pride ourselves on our commitment to diversity and inclusion, ensuring that every team member's unique background contributes to our collective success. Join us to be part of a collaborative culture where your contributions are valued, and you can thrive in a fast-paced, innovative setting.
StudySmarter Expert Advice🤫
We think this is how you could land PMO Manager in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at MSPs. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your project management successes. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Ace the interview! Research common PMO Manager interview questions and practice your responses. Be ready to discuss how you've tackled challenges in previous roles, especially in an MSP environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Arc.
We think you need these skills to ace PMO Manager in Basildon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the PMO Manager role. Highlight your experience in project management, especially within an MSP environment, and showcase your organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've resolved operational bottlenecks or collaborated with teams in the past. We love a good story!
Showcase Your Communication Skills:Since communication is key in this role, make sure to demonstrate your ability to keep teams and clients updated. Use clear and concise language in your application to reflect your communication style. We appreciate clarity and professionalism!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Arc
✨Know the Company Inside Out
Before your interview, make sure you research Arc thoroughly. Understand their services, especially in IT support, hybrid cloud solutions, and cybersecurity. This will not only show your interest but also help you tailor your answers to align with their values and needs.
✨Showcase Your Organisational Skills
As a PMO Manager, organisation is key. Prepare examples from your past experiences where you've successfully managed projects or teams. Highlight how you resolved operational bottlenecks or streamlined processes, as this directly relates to the role's responsibilities.
✨Demonstrate Your Collaborative Spirit
Collaboration is crucial in this role. Be ready to discuss how you've worked with different teams, such as sales and tech leaders, to achieve project goals. Share specific instances where your teamwork led to successful outcomes, showcasing your ability to work well with others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to optimise project scope or manage resources effectively. Practising these responses will help you feel more confident and articulate during the interview.
