At a Glance
- Tasks: Support project management by coordinating with stakeholders and ensuring smooth project delivery.
- Company: Join Arc, a leading IT Managed Services Provider known for innovation and excellence.
- Benefits: Enjoy a competitive salary, career progression, and ongoing training in a supportive environment.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact by enhancing project processes and delivering exceptional customer experiences.
- Qualifications: Organised, proactive, and customer-focused individuals with a collaborative mindset are encouraged to apply.
The predicted salary is between 30000 - 40000 € per year.
About Arc
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.
Role Overview
We are expanding our Project Management Office (PMO) team and are seeking a Project Coordinator to support ongoing growth and development of the PMO function. The PC will engage with project stakeholders during all project calls and play a significant role in refining, managing, and maintaining the standards by which projects are delivered. This position focuses on managing less complex projects, taking full accountability for their processes, actions, and dependencies while ensuring customer focus. You will work closely with the PMO manager who will support your development.
Key Responsibilities
- Act as a key contact point, interacting directly with customers, account managers, Tech‑presales and Arc consultants during project kick‑off calls, pulse calls, and project close‑out calls. Ensure all stakeholders are consistently updated.
- Assist in establishing and promoting a robust framework within the PMO.
- Coordinate with customers, sales teams, and delivery teams to support and manage project plans, ensuring strict adherence to PMO standards and delivering the best experience for all stakeholders.
- Contribute to the development and continual improvement of processes and ways of working.
- Nurture positive experiences for customers, colleagues, and the wider Arc business through effective PMO team collaboration.
- Support the day‑to‑day management of projects within the PMO, taking ownership of specific tasks such as:
- Ensuring all projects are correctly set up
- Creating project plans and assigning resources appropriately
- Managing tickets and project plans, providing responses to clients and internal teams to ensure a smooth and fast delivery
- Attending and recording notes/actions during pulse and kick‑off calls as required
- Assisting with operational tasks, including monthly and milestone invoicing
- Onboarding and offboarding client process streams
- Installation site and workshop coordination
- Monitoring open tickets and tasks proactively to move projects to completion
- Meeting with stakeholders to discuss problems and solutions, ultimately driving efficiency and customer excellence
Personal Attributes
- Highly organised and methodical
- Proactive and comfortable working in a fast‑paced environment
- Confident working with senior stakeholders and delivery teams
- Customer focused at all times
- Team‑oriented with a collaborative mindset
What We Offer
- A dynamic and supportive working environment
- Opportunities for career progression within the company
- Ongoing training and professional development
- Competitive salary
Diversity & Inclusion
We celebrate diverse backgrounds and perspectives; they make us stronger. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
UK Right to Work
All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.
Accessibility
We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.
PMO Coordinator in Basildon employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive work environment where employees can thrive and grow. With a strong focus on career progression, ongoing training, and a commitment to diversity and inclusion, Arc fosters a collaborative culture that empowers its team members to deliver outstanding IT solutions. Located in the UK, the PMO Coordinator role provides a unique opportunity to engage with various stakeholders while contributing to the continuous improvement of project management processes.
StudySmarter Expert Advice🤫
We think this is how you could land PMO Coordinator in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that PMO Coordinator role.
✨Tip Number 2
Prepare for those interviews by researching Arc and its projects. Understand their PMO processes and think about how your skills can contribute to their success. Show them you’re not just another candidate, but someone who’s genuinely interested in their mission.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are still excited about the opportunity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Arc team and contributing to their awesome projects.
We think you need these skills to ace PMO Coordinator in Basildon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the PMO Coordinator role. Highlight relevant experience and skills that match the job description, like project management and customer focus. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at Arc. Keep it engaging and personal – we love a good story!
Showcase Your Organisational Skills:As a PMO Coordinator, being organised is key. In your application, give examples of how you've successfully managed projects or tasks in the past. We want to see your methodical approach in action!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Arc
✨Know Your PMO Basics
Before the interview, brush up on your understanding of Project Management Office (PMO) functions. Familiarise yourself with key terms and processes that are relevant to the role, such as project planning, stakeholder management, and adherence to PMO standards. This will show your potential employer that you’re serious about the position.
✨Showcase Your Organisational Skills
As a PMO Coordinator, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. Highlight how you kept everything on track and ensured effective communication among stakeholders.
✨Demonstrate Customer Focus
Since this role involves direct interaction with customers, be ready to discuss how you’ve prioritised customer needs in previous roles. Share specific instances where you went above and beyond to ensure a positive experience for clients, as this aligns perfectly with Arc's commitment to outstanding customer service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the PMO team’s current projects, challenges they face, and how they measure success. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
