At a Glance
- Tasks: Join our security team as the first point of contact for security incidents and queries.
- Company: Arc, a leading IT Managed Services Provider in the UK.
- Benefits: Dynamic work environment, career progression, ongoing training, and competitive salary.
- Other info: Flexible, supportive culture that values diversity and personal growth.
- Why this job: Kickstart your career in cybersecurity and make a real impact on client security.
- Qualifications: Passion for Information Security and excellent communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
About Arc: Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.
Role Overview: We are looking for an enthusiastic Junior Security Analyst to join our security team. In this role you will be the first point of contact for security incidents and queries, working on our 1st line security helpdesk while supporting customer reporting and wider security projects. This is an excellent opportunity to develop your career within the security team.
Main Duties and Responsibilities:
- 1st Line Security Helpdesk
- Security Incidents
- Customer communication at 1st line, keeping clients updated on incident progress
- Security Queries
- Responding to Security Alerts, including AV Alerts and Queues
- Escalate to 2nd line where resolution cannot be found
- Ticket triage, prioritisation and SLA management via the ticketing system
- Incoming alerts and remediations
- Health-checks
- Security platform generated Incidents (1st line)
- Team admin and housekeeping
The Junior Security Analyst Will Also Work Towards:
- Customer security review preparations
- Responding to alerts and supporting alert remediation workflows
- Producing and distributing scheduled customer security reports
- Reviews of security products
- CE submissions and renewals
- Assistance with other security projects and posture assessments
- Administration of vulnerability management
- DMARC compliance reviews
- Phishing and Security awareness campaigns
The Junior Security Analyst will be required to assist in any other supporting capacity within the team.
Knowledge, Experience and Skills Required:
- Must be able to work on own initiative
- Excellent written and verbal communication skills, and have a passion for Information and Cyber Security
- Experience working in an MSP environment preferred, along with an understanding of Security principles and best practices.
- Experience with Cyber Essentials (Standard and Plus) beneficial
- Basic knowledge of vulnerability scanning, penetration testing, email gateway capabilities
- Basic knowledge of MS365 security and best practices
- Familiarity with Autotask and Datto RMM preferred
- Awareness of SIEM or EDR tooling beneficial
- Previous service desk or customer-facing experience desirable, even outside of security
Personal Characteristics:
- Flexible, adaptable and calm when under pressure
- Willingness to learn
- Honest and Dependable
- Well-presented, personable and a team player
- Able to explain technical concepts to non-technical staff and customers
- Analytical mindset, and determination to troubleshoot a task to resolution
What We Offer:
- A dynamic and supportive working environment.
- Opportunities for career progression within the company.
- Ongoing training and professional development.
- Competitive salary
Key Points:
- We celebrate diverse backgrounds and perspectives; they make us stronger.
- We are an equal opportunity employer and value diversity at our company.
- We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.
- Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.
Junior Security Analyst - Basildon employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive working environment in Basildon for aspiring Junior Security Analysts. With a strong focus on employee growth through ongoing training and career progression opportunities, Arc values diversity and fosters a culture of collaboration and innovation, making it an ideal place for those passionate about cybersecurity to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Security Analyst - Basildon
✨Get Involved in the Cybersecurity Community
Dive into local and online cybersecurity meetups or forums. Engage with communities on platforms like Reddit or Discord, which often have dedicated channels for job opportunities and entry-level tips. Making yourself visible here can open doors we didn't even know existed!
✨Show Off Those Skills
Set up a GitHub profile where you can showcase any projects or contributions you’ve made, even if they’re just personal experiments. Potential employers love to see our work in action, and this is a great way to catch the eye of companies like Arc while we’re still building our experience.
✨Leverage Online Courses & Certifications
Consider taking some recognised cybersecurity certifications, like CompTIA Security+ or Certified Ethical Hacker. These badges give us an edge and show our commitment to the field. Plus, many courses have job boards and networking opportunities that can lead to our first gig!
✨Apply Early and Often
Entry-level roles in cybersecurity can fill up quickly, so keep an eye on our website for open positions at Arc. We should be ready to apply as soon as we see a role pop up. Tailor our applications to highlight relevant skills like problem-solving and attention to detail – these can set us apart!
We think you need these skills to ace Junior Security Analyst - Basildon
Some tips for your application 🫡
Show off your technical skills:In the cybersecurity field, we love to see your technical know-how right from the get-go. Include any relevant coursework, certifications (like CompTIA Security+ or CEH), and tools you're familiar with. If you've dabbled in security protocols or have any hands-on experience with firewalls or threat analysis, make sure to highlight that!
Demonstrate your passion for cybersecurity:A cover letter is your chance to show your enthusiasm for cybersecurity—don’t hold back! Talk about why you’re excited about this career path, any personal projects you've been involved with, or security challenges you’ve taken on. It’s all about showing Arc that you’re eager to learn and contribute.
Include relevant extracurricular activities:In entry-level applications, we appreciate seeing how you’ve engaged with the cybersecurity community. Mention any clubs, competitions (like Capture The Flag), or volunteer work related to cybersecurity. This will give us insight into your dedication to growing your skills beyond academic learning!
Keep it concise and tailored:We get it—writing about yourself can be tough. But for entry-level roles like Junior Security Analyst - Basildon at Arc, we're looking for clarity and focus. Tailor your CV and application materials to highlight only what matters for this role. Avoid fluff and get straight to your strengths in the context of cybersecurity!
How to prepare for a job interview at Arc
✨Know Your Cybersecurity Basics
Make sure you’re clued up on the essential concepts of cybersecurity, like encryption, firewalls, and malware. For an entry-level role like Junior Security Analyst - Basildon at Arc, they might ask you practical questions to test your understanding of these topics, so brush up on the basics and maybe even run through some scenarios.
✨Familiarise Yourself with Tools
You’ll likely be working with various cybersecurity tools and platforms, so get comfortable with common ones like Wireshark and Metasploit. Mention any hands-on experience you have with these tools during your interview, as it shows you’ve taken the initiative to learn and apply your knowledge, which is key for an entry-level position.
✨Show Your Passion for Learning
Since this is an entry-level position, employers at Arc will want to see your eagerness to learn. Prepare to discuss any certifications or online courses you've completed, as well as how you stay updated on the latest threats and trends in cybersecurity. This demonstrates your commitment to growing in the field.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. These might include how you'd respond to a phishing attempt or securing a network. Think through a few examples beforehand, so you can showcase your problem-solving skills and thought process, which are critical in cybersecurity.
