Arc, a UK-based IT MSP, is seeking a proactive Helpdesk Apprentice (L3) to be the first line contact for customer enquiries. You will log issues, assist with fixes, and support rollout projects while developing technical knowledge in a fast-paced team.
The role offers training, vendor certifications (CompTIA A+, CompTIA Cloud Essentials+), and a clear path into a 1st Line role upon completion. Competitive salary and development opportunities provided.
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Helpdesk Apprentice: Kickstart Your IT Support Career in Basildon employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive environment for aspiring IT professionals in Basildon. As a Workshop Apprentice, you'll benefit from hands-on experience, comprehensive training, and mentorship from seasoned engineers, all while being part of a collaborative team that values diversity and inclusion. With opportunities for career progression and a commitment to employee development, Arc is dedicated to helping you build a successful future in the IT industry.
