Arc, a UK-based IT MSP, is seeking a proactive Process & Automation Manager to drive efficiency and modernisation across the organisation. You will design, standardise and optimise processes, support ISO audits, and lead automation initiatives using Power Platform and other tools, embedding continuous improvement across MSP operations.
In this role you will collaborate with IT, security, operations, and governance teams to reduce manual workloads, track KPIs and build a long-term automation
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