At a Glance
- Tasks: Provide remote and on-site IT support, focusing on Windows and Microsoft 365 services.
- Company: Join Arc, a dynamic UK-based IT Managed Service Provider.
- Benefits: Flexible working options, competitive pay, and opportunities for skill development.
- Other info: Be part of a supportive team with exciting growth potential.
- Why this job: Kickstart your IT career while helping others solve tech issues every day.
- Qualifications: Strong communication skills and a passion for customer service are key.
The predicted salary is between 22050 - 26950 £ per year.
Arc, a UK-based IT MSP, is seeking a 1st Line Helpdesk Engineer in the Basildon area. The role covers remote and in-person support, with a focus on Windows operating systems and Microsoft 365 services, including Exchange, OneDrive, and SharePoint.
You will also work with AD, Group Policy, basic Azure, and general IT documentation while contributing to 24-hour on-call support. Strong communication and customer service are essential.
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1st Line IT Helpdesk Engineer - Remote & On-site Support in Basildon employer: Arc
Arc is an exceptional employer, offering a dynamic and supportive work environment where employees are encouraged to take ownership of their roles and strive for continuous improvement. With a strong focus on professional development, competitive salaries, and flexible working options, Arc fosters a culture of trust and accountability, making it an ideal place for Account Managers looking to grow their careers in the thriving UK MSP sector.
