At a Glance
- Tasks: Help customers navigate vehicle total loss with empathy and expert negotiation.
- Company: Join a supportive team at Aviva, dedicated to customer satisfaction.
- Benefits: Competitive pay, training opportunities, and a collaborative work culture.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives during challenging times.
- Qualifications: Strong negotiation skills and a passion for helping others.
The predicted salary is between 25315 - 30941 £ per year.
Overview Are you looking for a position where you can use your negotiation and decision-making skills?
Would you like to make a difference to the customer experience by doing the right thing when the customer needs you most?
Responsibilities The role: Our Vehicle Damage Advisorsare part of the Total Loss Team.
This role will involve working with our customers to find the right solutions for them by demonstrating our values and work principles, and those of Aviva.
You will provide solutions to our customers that are accurate, fair, efficient, and compassionate after the total loss of their vehicle.
With training you will understand repair methodology and use this to confirm total loss diagnosis To use all available tools to calculate accurate and fair total loss settlement costs To negotiate accurate and fair storage and recovery costs and to settle these in a timely manner To be an active team member in a collaborative working environment, which focuses on the customer and what matters to them To promote customer satisfaction To develop, and maintain relationships with external suppliers and internal business areas The Solus team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them.
No two customers are the same and our focus on 'getting people back to normal' is at the heart of what we do.
Qualifications Essential Qualifications
Imi Vehicle Damage Assessor employer: ARC Recruits
Join a well-established Bodyshop that prides itself on a friendly work environment and a commitment to high-quality vehicle preparation. As a Vehicle Prepper, you'll benefit from ongoing training and development opportunities, ensuring you stay at the forefront of automotive repair techniques. With a focus on teamwork and excellence, this role offers a rewarding career path in a supportive setting where your skills will be valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Imi Vehicle Damage Assessor
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like ARC Recruits). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like ARC Recruits. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Imi Vehicle Damage Assessor
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at ARC Recruits.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at ARC Recruits. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at ARC Recruits
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at ARC Recruits to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at ARC Recruits, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding ARC Recruits's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
