Overview Are you looking for a position where you can use your negotiation and decision-making skills? Would you like to make a difference to the customer experience by doing the right thing when the customer needs you most? Responsibilities The role: OurVehicle Damage Advisorsare part of the Total Loss Team. This role will involve working with our customers to find the right solutions for them by demonstrating our values and work principles, and those of Aviva.You will provide solutions to our customers that are accurate, fair, efficient, and compassionate after the total loss of their vehicle. With training you will understand repair methodology and use this to confirm total loss diagnosis To use all available tools to calculate accurate and fair total loss settlement costs To negotiate accurate and fair storage and recovery costs and to settle these in a timely manner To be an active team member in a collaborative working environment, which focuses on the customer and what matters to them To promote customer satisfaction To develop, and maintain relationships with external suppliers and internal business areas The Solus team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. No two customers are the same and our focus on 'getting people back to normal' is at the heart of what we do. Qualifications Essential Qualifications
Imi Vehicle Damage Assessor - £38,000 A Year employer: ARC Recruits
Join a well-established Bodyshop that prides itself on a friendly work environment and a commitment to high-quality vehicle preparation. As a Vehicle Prepper, you'll benefit from ongoing training and development opportunities, ensuring you stay at the forefront of automotive repair techniques. With a focus on teamwork and excellence, this role offers a rewarding career path in a supportive setting where your skills will be valued and recognised.
