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- Tasks: Assist customers with vehicle repairs and manage enquiries in a busy environment.
- Company: Join a leading accident repair centre with a strong team spirit.
- Benefits: Competitive pay, supportive team, and opportunities for growth.
- Why this job: Be the friendly face that helps customers through their vehicle repair journey.
- Qualifications: Experience in customer service within the automotive industry is essential.
- Other info: Fast-paced role with a chance to develop your skills in a dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
Talented and efficient Customer Advisor to join this leading team. Dealing with customer enquiries and reception in a polite, efficient manner within a well-established accident repair centre.
Responsibilities of a Bodyshop Customer Service Advisor:
- Work efficiently in a fast-paced accident repair centre
- Dealing with customer requirements for vehicle repair
- Dealing with calls, emails, enquiries and reception
- Answering phone dealing with customer/work providers
- Processing new work/claims
- Updating on progress of repairs
- Booking in new authorized work
- Dealing with recoveries
Requirements for a Bodyshop Customer Service Advisor:
- You must have previous experience working as a Customer Service Advisor within the Automotive industry
- Be a strong team player with great communication and strong customer service skills
If this role is something that you are well suited to or you are looking for something similar within the Automotive industry, then please contact or email your CV.
Customer Service Advisor in High Wycombe employer: ARC Recruits
Contact Detail:
ARC Recruits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Customer Service Advisor role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice makes perfect! Before you head into an interview, rehearse common customer service scenarios. This will help you showcase your skills in dealing with customer enquiries and demonstrate your ability to handle fast-paced situations.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t just wait for the application process. Reach out directly to the hiring manager or team via LinkedIn or email. Show them your enthusiasm for the role!
✨Tip Number 4
Stay organised! Keep track of the jobs you've applied for and follow up if you haven't heard back after a week or two. A polite nudge can show your interest and keep you on their radar.
We think you need these skills to ace Customer Service Advisor in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially within the automotive industry. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Bodyshop Customer Service Advisor role. Share specific examples of how you've dealt with customer enquiries and worked efficiently in fast-paced environments.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and work providers, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we want to see that you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at ARC Recruits
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and customer service best practices. Familiarise yourself with common vehicle repair processes and terminology, as this will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service scenarios. Think about how you would handle difficult customers or manage multiple enquiries at once. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Showcase Your Team Spirit
Since being a strong team player is crucial for this role, be ready to share examples of how you've successfully collaborated with others in previous jobs. Highlight any experiences where you contributed to a positive team environment or helped resolve conflicts.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask the interviewer about the company culture, team dynamics, or specific challenges they face in the bodyshop. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
