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- Tasks: Assist customers with vehicle repair enquiries and manage reception duties.
- Company: Join a leading accident repair centre known for its excellent service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a supportive team that values communication and customer satisfaction.
- Qualifications: Previous experience in automotive customer service is essential.
- Other info: Ideal for those passionate about cars and helping others.
Bodyshop Customer Service Advisor
Want to apply Read all the information about this position below, then hit the apply button.
Talented and efficient Customer Advisor to join this leading team. Dealing with customer enquiries and reception in a polite, efficient manner within a well-established accident repair centre.
Responsibilities of a Bodyshop Customer Service Advisor
Work efficiently in a fast-paced accident repair centre
Dealing with customer requirements for vehicle repair
Dealing with calls, emails, enquiries and reception
Answering phone dealing with customer / work providers.
Processing new work / claims
Updating on progress of repairs. xiskglj
Booking in new authorized work
Dealing with recovery’s
Requirements for a Bodyshop Customer Service Advisor
You must have previous experience working as a Customer Service Advisor within the Automotive industry, be a strong team player with great communication and strong customer service skills.
If this role is something that you are well suited to or you are looking for something similar within the Automotive industry, then please contact or email your CV to
Customer Service Advisor employer: ARC Recruits
Contact Detail:
ARC Recruits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially accident repair processes. Understanding common customer queries and concerns will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with a friend or family member. This will help you articulate your responses clearly and confidently when dealing with real customers.
✨Tip Number 3
Research the specific bodyshop you’re applying to. Knowing their services, values, and customer feedback can give you an edge in demonstrating your genuine interest during the interview.
✨Tip Number 4
Network with current or former employees of the bodyshop. They can provide insights into the company culture and expectations, which can be invaluable for tailoring your approach in the interview.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Customer Service Advisor, especially within the Automotive industry. Use specific examples that demonstrate your communication skills and ability to handle customer enquiries efficiently.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Bodyshop Customer Service Advisor role. Mention your experience in dealing with customer requirements, processing claims, and updating customers on repair progress.
Showcase Relevant Skills: In your application, emphasise your strong team player attitude and excellent customer service skills. Provide examples of how you've successfully managed customer interactions in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ARC Recruits
✨Showcase Your Automotive Experience
Make sure to highlight your previous experience in the automotive industry during the interview. Discuss specific roles you've held and how they relate to the responsibilities of a Bodyshop Customer Service Advisor.
✨Demonstrate Strong Communication Skills
Since this role involves dealing with customer enquiries, it's crucial to demonstrate your communication skills. Practice clear and concise responses, and be prepared to discuss how you handle difficult customer interactions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully resolved customer issues or managed multiple tasks in a fast-paced environment.
✨Research the Company
Familiarise yourself with the accident repair centre's services and values. Showing that you understand their business will demonstrate your genuine interest in the role and help you connect your skills to their needs.
