Counter Sales Team Leader

We are recruiting on behalf of our client for an experienced and reliable Counter Sales Team Leader to join a fast-paced trade counter environment within the tools and fixings sector. This is a hands-on leadership role, combining customer service, team supervision, and technical product support. You’ll oversee a small team of two while ensuring the site remains clean, well-stocked, and running efficiently. Key Responsibilities: * Serve and assist customers at the trade counter * Supervise and support 2x counter sales staff * Answer telephone calls and handle sales enquiries * Provide quotations and follow up with customers * Advise on the correct and safe use of tools and fixings * Conduct stock checks and maintain accurate inventory * Keep the counter and shop areas tidy and organised * Operate a computerised booking-in/out system * Make proactive sales calls to existing and potential customers Skills & Experience Required: * Experience in a similar trade counter or retail tools environment * Confident using and advising on power tools and fixings * Mechanical aptitude or basic engineering knowledge is beneficial * Team leadership experience or the ability to step into a leadership role * Excellent communication and customer service skills * Physically fit – heavy lifting involved * Computer literate with stock and sales system knowledge * Dependable, punctual, and well-organised This is a fantastic opportunity for someone technically minded, customer-focused, and ready to step up into a key role with real responsibility. Hours of work are (Apply online only) Monday to Friday with alternate Saturday mornings