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For Companies At a Glance
- Tasks: Lead and develop operations in plumbing, electrical, and air conditioning services.
- Company: Established building services organisation with a strong reputation.
- Benefits: Competitive salary, leadership role, and opportunity for career advancement.
- Why this job: Make a significant impact on service delivery and team performance.
- Qualifications: Experience in operations management and strong leadership skills.
- Other info: Dynamic work environment with a focus on customer satisfaction.
The predicted salary is between 43200 - 72000 £ per year.
Location: Cambridgeshire
Sector: Building Services / Engineering Operations
Reporting to: Managing Director
We are recruiting on behalf of a well-established building services organisation for a Head of Operations to lead and develop a multi-disciplinary operations function covering plumbing, electrical and air conditioning services across residential and commercial projects. This is a senior leadership role with responsibility for operational delivery, team performance, customer satisfaction and financial efficiency.
The Role
As Head of Operations, you will oversee the day-to-day performance of the Operations Department, managing engineers, coordinators and key stakeholders to ensure high-quality service delivery. You will act as a senior representative of the business, working closely with clients, suppliers and internal teams while reporting directly to the Managing Director.
Key Responsibilities
- Lead, schedule and direct engineering teams.
Head Of Operations in England employer: ARC (Norwich)
Contact Detail:
ARC (Norwich) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Operations in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the building services and engineering sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their projects and challenges, so you can showcase how your experience aligns with their needs. We want you to stand out as the perfect fit!
✨Tip Number 3
Practice your leadership stories! As a Head of Operations, you'll need to demonstrate your ability to lead teams and drive performance. Share specific examples of how you've improved service delivery or customer satisfaction in past roles.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team in the building services sector.
We think you need these skills to ace Head Of Operations in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Operations role. Highlight your leadership experience in managing multi-disciplinary teams and any relevant achievements in operational delivery.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've improved team performance or customer satisfaction in previous roles, and don’t forget to express your enthusiasm for the building services sector!
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. We want to know how you motivate teams and ensure high-quality service delivery. A few anecdotes about your approach can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at ARC (Norwich)
✨Know Your Operations Inside Out
Before the interview, make sure you have a solid understanding of the operations function in building services. Brush up on plumbing, electrical, and air conditioning services, as well as any recent trends or challenges in the industry. This will help you speak confidently about how you can lead and develop these areas.
✨Showcase Leadership Experience
Prepare specific examples from your past roles where you've successfully led teams or improved operational efficiency. Be ready to discuss how you managed team performance and customer satisfaction, as these are key aspects of the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Financial Efficiency
Since financial efficiency is a big part of the Head of Operations role, brush up on your knowledge of budgeting and cost management. Be prepared to discuss how you've previously maximised profitability while maintaining high-quality service delivery. This will show that you can balance operational demands with financial goals.
✨Engage with Stakeholders
As a senior representative, you'll need to work closely with clients, suppliers, and internal teams. Think about how you’ve built relationships in the past and be ready to share strategies for effective communication and collaboration. Highlighting your interpersonal skills will demonstrate that you can manage key stakeholders effectively.
