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For Companies At a Glance
- Tasks: Lead a team in delivering responsive repairs and void refurbishments across a wide area.
- Company: Join a leading social housing contractor with a focus on quality and client satisfaction.
- Benefits: Competitive salary, opportunity for growth, and a chance to make a real impact.
- Why this job: Shape the future of repairs and voids operations in an exciting growth phase.
- Qualifications: Experience in managing repairs and void programmes within social housing is essential.
- Other info: Embrace innovation and drive continuous improvement in a collaborative environment.
The predicted salary is between 48000 - 55000 £ per year.
Overview
Response & Voids Manager – Social Housing Contractor
Location: Wisbech (with travel across a regional patch)
Salary: £48,000-£55,000 per annum
Start date – ASAP
We’re working with a leading social housing contractor who are looking for an experienced Response & Voids Manager to join their team. This is a fantastic opportunity to take on a pivotal leadership role, overseeing responsive repairs and void refurbishments across a broad geographic area. You’ll be managing a skilled, close-knit team and ensuring works are delivered to the highest standards of quality, efficiency, and client satisfaction.
Why this role
The business is entering an exciting new chapter of growth, and this role is key to shaping the future of their repairs and voids operations. They’re looking for a forward-thinking manager who thrives on problem-solving, embraces innovation, and is confident using data and systems to drive service improvement and operative performance.
The role
- Lead and support a dedicated team delivering responsive repairs and void refurbishments.
- Manage KPIs, budgets, and quality standards to ensure contractual compliance and client satisfaction.
- Use data and systems insight to improve decision-making, efficiency, and productivity.
- Develop and maintain strong client and supply chain relationships.
- Drive a culture of continuous improvement and operational excellence.
About you
- Proven track record managing responsive repairs and void programmes within social housing.
- Experience leading a small team across a wide geographic patch.
- Strong organisational and communication skills, with a collaborative, inclusive leadership style.
- Confident in using technology, systems, and data to improve efficiency and outcomes.
- Proactive problem-solver who can turn challenges into solutions.
Contact
Contact – maryrisa.phillips@arcgroup.co.uk – 07548 764117
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Response and Voids Manager employer: ARC (Norwich) Ltd
Contact Detail:
ARC (Norwich) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Response and Voids Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for a Response & Voids Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their growth in the repairs and voids operations.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experience where you’ve turned challenges into solutions, especially in managing responsive repairs. This will help you stand out as a proactive leader during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us in shaping the future of social housing together.
We think you need these skills to ace Response and Voids Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in managing responsive repairs and void programmes, as well as any leadership experience you have.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Response & Voids Manager role. Share specific examples of how you've driven service improvement and managed teams effectively in the past.
Showcase Your Problem-Solving Skills: In your application, don’t shy away from discussing challenges you've faced and how you turned them into solutions. We love proactive problem-solvers who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at ARC (Norwich) Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of responsive repairs and void refurbishments. Familiarise yourself with the latest trends in social housing and be ready to discuss how you've successfully managed similar projects in the past.
✨Showcase Your Leadership Style
Prepare examples that highlight your collaborative and inclusive leadership style. Think about times when you've led a team through challenges, focusing on how you supported them and drove results.
✨Data is Your Friend
Be ready to talk about how you've used data and systems to improve efficiency and decision-making in previous roles. Bring specific examples of KPIs you've managed and how you’ve driven service improvements.
✨Build Relationships
Demonstrate your ability to develop strong client and supply chain relationships. Share stories that illustrate your communication skills and how you've maintained partnerships to ensure client satisfaction.