Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage service bookings, coordinate engineers, and support customers daily.
- Company: A dynamic service and maintenance company with a focus on teamwork.
- Benefits: Part-time hours, competitive pay, and a supportive work environment.
- Why this job: Join a fast-paced team and develop your organisational skills while making a difference.
- Qualifications: Strong admin skills, confidence on the phone, and ability to multitask.
The predicted salary is between 13 - 16 £ per hour.
A service and maintenance company is seeking a Service Controller to join the team on a part-time basis. The successful candidate will play a key role in ensuring the smooth day-to-day operation of the service department and supporting both customers and engineers.
Key Responsibilities (include but are not limited to):
- Booking and scheduling routine services
- Taking and logging customer breakdown calls
- Coordinating daily engineer allocations and directing engineers to job locations
- Completing general administrative tasks to support the service office
- Preparing and issuing daily reports
- Maintaining accurate records and ensuring all documentation is up to date
Working Hours & Pay:
- Tuesdays and Thursdays
- 8:30am to 5:00pm (1-hour unpaid break)
- £13 per hour
The ideal candidate will be organised, confident on the phone, and comfortable working in a fast-paced environment. Strong administrative skills and the ability to prioritise tasks effectively are essential.
Interested applicants are invited to submit their CV and any relevant experience to the hiring team.
Service Controller in Norfolk employer: ARC (Norwich) Ltd
Contact Detail:
ARC (Norwich) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Controller in Norfolk
✨Tip Number 1
Get to know the company! Research their services and values so you can tailor your approach. When you understand what they do, you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and think about how your skills match the role. We want you to feel confident when discussing your experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Service Controller in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and experience in a fast-paced environment. We want to see how you can support our service department, so include any relevant roles you've had that showcase your ability to manage tasks effectively.
Show Off Your Communication Skills: Since you'll be taking customer calls and coordinating with engineers, it's important to demonstrate your confidence on the phone. Use your application to share examples of how you've successfully communicated in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the Service Controller role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ARC (Norwich) Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Controller. Familiarise yourself with tasks like booking services and coordinating engineers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or schedules. Be ready to discuss how you prioritise tasks and keep everything running smoothly, especially in a fast-paced environment.
✨Practice Your Phone Etiquette
As you'll be taking customer calls, practice your phone skills before the interview. Consider role-playing with a friend to simulate logging breakdown calls or directing engineers. This will help you feel more confident and articulate during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or specific challenges the service department faces. This shows that you're engaged and serious about finding the right fit for both you and the company.
