At a Glance
- Tasks: Manage facilities and maintenance contracts, ensuring top-notch service delivery and compliance.
- Company: Dynamic company in London focused on facilities management.
- Benefits: Competitive salary, performance bonuses, career development, and employee benefits.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a team where your leadership can make a real difference in service quality.
- Qualifications: Experience in contract management and knowledge of FM services required.
The predicted salary is between 45000 - 60000 € per year.
We are seeking an experienced Contracts Manager to oversee the delivery of facilities and maintenance contracts across multiple sites. You will be responsible for managing contractors, ensuring compliance with statutory regulations, delivering services to agreed KPIs, and maintaining excellent client relationships.
This role is ideal for someone with a strong background in hard and soft FM, maintenance management, and contract performance monitoring.
Key Responsibilities- Manage and oversee FM and maintenance contracts, ensuring high-quality service delivery
- Monitor contractor performance against KPIs, SLAs, and contractual obligations
- Conduct site inspections and audits to maintain safety and compliance standards
- Lead contract mobilisation, renewals, variations, and negotiations
- Manage budgets, costs, and identify efficiencies across contracts
- Ensure compliance with health & safety, statutory regulations, and industry best practices
- Build strong relationships with clients, contractors, and internal stakeholders
- Produce reports on contract performance, financials, and improvement initiatives
- Proven contract management experience in facilities management, building maintenance, or related sector
- Knowledge of hard FM (mechanical, electrical, HVAC, building fabric) and/or soft FM (cleaning, security, catering, grounds)
- Strong budget management, commercial awareness, and cost control skills
- Excellent stakeholder management, negotiation, and leadership skills
- Knowledge of health & safety, compliance, and statutory requirements
- Ability to manage multiple sites and contracts efficiently
- Relevant qualification in Facilities Management, Building Services, or Engineering (HNC/HND/Degree desirable)
- Health & Safety qualification (NEBOSH, SMSTS, or IOSH) preferred
- Professional membership (IWFM, CIBSE) desirable
- Competitive salary and performance-related bonus
- Career development opportunities
- Pension, healthcare, and other employee benefits
If you would like more information on this position of a Contracts Manager, or any other vacancy, please email your current CV through and Charlotte will be in contact with you.
Contracts Manager employer: ARC (Norwich) Limited
Join a dynamic team in London as a Contracts Manager, where you will benefit from a competitive salary and performance-related bonuses while overseeing facilities and maintenance contracts. Our supportive work culture prioritises employee growth, offering career development opportunities and comprehensive benefits including pension and healthcare, making it an excellent place for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its contracts. Understand their KPIs and compliance standards. This will help us show that you're not just another candidate, but someone who genuinely cares about delivering high-quality service.
✨Tip Number 3
Practice your negotiation skills! As a Contracts Manager, you'll need to demonstrate your ability to manage budgets and contractor performance. Role-play with a friend or use online resources to sharpen those skills before the big day.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Contracts Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contracts Manager role. Highlight your experience in facilities management and any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved contract performance or managed budgets effectively. This helps us see the impact you've made in previous roles.
Keep It Professional Yet Personal:While we love a professional tone, don’t be afraid to let your personality shine through. A bit of warmth can make your application stand out. Remember, we’re looking for someone who can build strong relationships!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ARC (Norwich) Limited
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the contracts you've managed in the past. Be ready to discuss specific examples of how you've ensured compliance and delivered services to KPIs. This will show your expertise and confidence in contract management.
✨Showcase Your Stakeholder Management Skills
Prepare to talk about how you've built strong relationships with clients and contractors. Think of specific instances where your negotiation skills made a difference. This is crucial for a Contracts Manager role, so highlight your ability to manage multiple stakeholders effectively.
✨Demonstrate Your Knowledge of Compliance
Brush up on health & safety regulations and statutory requirements relevant to facilities management. Be prepared to discuss how you've conducted site inspections and audits in the past. This will demonstrate your commitment to maintaining high standards and compliance.
✨Be Ready to Discuss Budget Management
Since budget management is key in this role, come prepared with examples of how you've managed costs and identified efficiencies in previous contracts. Highlight any financial reports you've produced and how they contributed to contract performance.
