- Cardiff
- Hybrid
Job Description
We are Arc Legal and we’re a specialist provider of ancillary insurance products. Part of the global ANV group, we have more than 20 years of experience and as experts in our field, we are obsessed with delivering high quality ‘bespoke’ products and excellent customer service.
We are looking for a Claims Advisor to join our team, based out of our Cardiff office on a hybrid basis.
You’ll be responsible for assessing and progressing legal expenses claims while supporting customers throughout the process. This includes:
- Reviewing and assessing new legal expenses claims
- Determining whether claims fall within policy coverage
- Liaising with solicitors to monitor claim progress
- Providing clear, supportive customer updates by phone and email
- Managing and progressing your own caseload
- Ensuring claims are handled efficiently and fairly
Whether you're a recent graduate (law degree or otherwise), currently in a trainee or junior role, or have experience in claims, insurance, or customer service, if you bring strong communication skills and resilience, we’d love to hear from you.
For more information, click here for the job description.
To show your interest, submit your CV and we will be in touch.
Claims Advisor in Cardiff employer: Arc Legal Group
Arc Legal is an excellent employer that fosters a supportive and dynamic work culture in Colchester, offering hybrid working arrangements that promote work-life balance. With a focus on employee development, we provide comprehensive training and growth opportunities for our team members, ensuring they thrive in their roles while contributing to meaningful customer support in the insurance sector.
