At a Glance
- Tasks: Lead technology crisis management and resilience for a global financial services organisation.
- Company: Join a leading global financial services firm focused on technology resilience.
- Benefits: High visibility, influence over major decisions, and potential to build your own team.
- Other info: Dynamic role with opportunities for leadership and career growth.
- Why this job: Shape the future of technology response and make a real impact during critical incidents.
- Qualifications: Experience in crisis management and technology resilience within regulated financial services.
The predicted salary is between 48000 - 72000 £ per year.
A global financial services organisation is seeking a talented individual to take ownership of technology resilience and crisis response at enterprise level. This is a high-impact position suitable for someone who thrives in pressure situations, can calmly coordinate large technical response teams, and has the credibility to brief senior executives during major technology incidents.
The opportunity Technology disruption is now a board-level risk. This role exists to bring structure, governance, and clarity to how the organisation responds to major technology incidents, including ransomware and cyber-related events. You will shape and own the technology crisis management operating model, moving the organisation towards a repeatable, well-governed approach. This is not a technology implementation role. It is about leadership, coordination, and decision support when it matters most.
What you’ll be responsible for:
- Designing and embedding a technology crisis management and resilience framework
- Establishing clear governance, roles, and escalation structures for major incidents
- Leading the technology response during crises, coordinating internal teams and outsourced partners
- Acting as the central point of control during major incidents, ensuring calm, structured execution
- Providing clear, concise updates to senior decision-makers throughout an incident
- Running post-incident reviews and driving continuous improvement
- Shaping the future operating model, with scope to build a small team over time
What we’re looking for:
- Significant experience in technology resilience, crisis management, or major incident leadership within banking or regulated financial services
- Demonstrable experience of having designed and implemented a technology crisis / resilience framework previously - not just operating within an existing model
- First-hand experience leading the technology response to major incidents (e.g. cyber, ransomware, large-scale outages)
- Confidence and credibility operating at executive level during live incidents
- Ability to calmly coordinate large, cross-functional technical teams under pressure
- Broad technical understanding across enterprise technology environments
Why this role is interesting:
- You’ll shape the role, not inherit a finished model
- High visibility with senior leadership
- Real influence over how the organisation responds to its most serious technology risks
- Clear future scope to build and lead a team
Technology Resilience Manager employer: ARC IT Recruitment
As a global leader in financial services, our organisation offers an exceptional work environment for the Technology Resilience Manager role, where you will play a pivotal part in shaping our crisis management framework. We pride ourselves on a culture of collaboration and innovation, providing ample opportunities for professional growth and development while working alongside senior executives in high-stakes situations. With a commitment to employee well-being and a focus on continuous improvement, this position not only allows you to make a significant impact but also to thrive in a supportive and dynamic atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Resilience Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working in technology resilience or crisis management. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising your responses to common questions in this field. Think about how you would handle major incidents and be ready to share specific examples from your past experiences that showcase your leadership and coordination skills.
✨Tip Number 3
Stay calm and collected during the interview process. Remember, they’re looking for someone who can handle pressure. Show them you can think on your feet and provide clear, concise updates, just like you would in a real crisis.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Technology Resilience Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technology Resilience Manager. Highlight your experience in crisis management and technology resilience, and don’t forget to mention any leadership roles you've had in high-pressure situations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed technology incidents and led teams under pressure.
Showcase Your Technical Understanding:We want to see that you have a broad technical understanding across enterprise technology environments. Mention any relevant certifications or experiences that demonstrate your expertise in this area.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at ARC IT Recruitment
✨Know Your Stuff
Make sure you have a solid understanding of technology resilience and crisis management. Brush up on your knowledge of frameworks and governance structures, as well as any recent incidents in the financial sector. This will help you speak confidently about your experience and how it relates to the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead under pressure. Think of specific situations where you coordinated teams during a crisis or made critical decisions. Be ready to discuss how you maintained calm and clarity while briefing senior executives.
✨Understand the Company’s Needs
Research the organisation's approach to technology resilience and any recent challenges they’ve faced. Tailor your responses to show how your skills can directly address their needs and improve their crisis management processes.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their current crisis management framework, future challenges they foresee, and how they envision the role evolving. This shows you’re not just interested in the job, but also in contributing to their success.
