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For Companies At a Glance
- Tasks: Lead UX initiatives from discovery to delivery across digital platforms.
- Company: Join a progressive insurance organisation focused on customer-first experiences.
- Benefits: Enjoy competitive salary, excellent benefits, and flexible working options.
- Why this job: Shape customer journeys and innovate in a supportive digital culture.
- Qualifications: Significant UX experience with a strong portfolio and proficiency in Figma.
- Other info: Mentor junior designers and collaborate across diverse teams.
The predicted salary is between 43200 - 72000 £ per year.
Hybrid (ideally 2 days onsite per week)
Competitive salary + excellent benefits package + flexible working
Senior User Experience Specialist is sought to join a high-performing Experience team at the heart of a progressive and customer-first insurance organisation. You will champion user-centred design and drive strategic UX initiatives that redefine how customers interact with digital products and services.
You will own and lead initiatives to identify, explore and validate opportunities for innovation and enhancement within their digital products and services. This will include driving projects from discovery through to development hand-off, ensuring that design solutions are both user-centric and aligned with business goals across the business on wide-ranging projects spanning multiple brands and business areas.
Key Responsibilities:- Lead discovery-to-delivery UX initiatives across complex digital platforms and business areas.
- Own and evolve design systems to support consistent, scalable design across brands.
- Facilitate workshops, ideation sessions, journey mapping, and stakeholder engagement activities.
- Translate insights from qualitative and quantitative research into validated, user-centric experiences.
- Collaborate cross-functionally with product, content, SEO, development, and brand teams.
- Mentor junior designers and contribute to the maturity of UX processes and standards.
- Ensure experiences are inclusive and accessible across devices, platforms, and user groups.
- Continuously test, optimise, and iterate based on user behaviour, data and feedback.
- Significant UX experience across responsive and multi-device platforms.
- A robust portfolio showing end-to-end UX methodology, future visioning and design strategy.
- Deep understanding of user-centred design, accessibility (WCAG), and usability standards.
- Highly proficient in Figma, prototyping, and conducting user research and usability testing.
- Strong communicator and influencer - able to champion UX with senior stakeholders.
- Experience applying design thinking, lean experimentation and journey mapping.
- Experience with customer experience optimisation, A/B testing and analytics tools.
- Self-motivated, proactive, and collaborative with a natural curiosity for digital innovation.
- Exposure to both B2C and B2B environments; agency experience is a bonus.
This is a rare opportunity to step into a strategic UX leadership role where your design thinking will shape customer journeys across a diverse and evolving product landscape. You will enjoy the freedom to innovate, the support of a strong digital culture, and the tools to deliver at scale.
Senior User Experience (UX) Specialist employer: ARC IT Recruitment
Contact Detail:
ARC IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Experience (UX) Specialist
✨Tip Number 1
Network with professionals in the UX field, especially those who have experience in insurance or similar industries. Attend relevant meetups or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 2
Showcase your ability to lead UX initiatives by discussing past projects where you drove user-centred design from discovery to delivery. Be prepared to share specific examples during interviews that highlight your strategic thinking and problem-solving skills.
✨Tip Number 3
Familiarise yourself with the latest trends in UX design, particularly in accessibility and usability standards. Being able to discuss how you incorporate these elements into your work will demonstrate your commitment to creating inclusive experiences.
✨Tip Number 4
Prepare to discuss your experience with tools like Figma and your approach to conducting user research. Highlight any innovative methods you've used to gather insights and how they influenced your design decisions.
We think you need these skills to ace Senior User Experience (UX) Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your significant UX experience, particularly across responsive and multi-device platforms. Showcase your robust portfolio that demonstrates end-to-end UX methodology and design strategy.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of user-centred design and accessibility standards. Mention specific projects where you've led UX initiatives and how they align with the company's customer-first approach.
Showcase Your Skills: Highlight your proficiency in tools like Figma and your experience with user research and usability testing. Be sure to mention any experience you have with A/B testing and analytics tools, as these are crucial for the role.
Prepare for Interviews: Be ready to discuss your design thinking process and how you've applied it in previous roles. Prepare examples of how you've collaborated cross-functionally and mentored junior designers, as these skills are essential for this position.
How to prepare for a job interview at ARC IT Recruitment
✨Showcase Your Portfolio
Make sure to bring a robust portfolio that highlights your end-to-end UX methodology. Be prepared to discuss specific projects, the challenges you faced, and how your design solutions aligned with user needs and business goals.
✨Demonstrate User-Centred Design Knowledge
Be ready to talk about your understanding of user-centred design principles, accessibility standards, and usability. Share examples of how you've applied these concepts in past projects to create inclusive and accessible experiences.
✨Prepare for Cross-Functional Collaboration
Since the role involves collaborating with various teams, think of examples where you've successfully worked with product, content, or development teams. Highlight your communication skills and how you championed UX initiatives with stakeholders.
✨Discuss Your Mentorship Experience
If you've mentored junior designers before, be sure to mention this during the interview. Discuss how you've contributed to the maturity of UX processes and standards, as this shows your leadership potential and commitment to team growth.
