Senior IT Operations Leader - End-User Services (EMEA)
Senior IT Operations Leader - End-User Services (EMEA)

Senior IT Operations Leader - End-User Services (EMEA)

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead IT operations and enhance end-user technology services across EMEA and APAC.
  • Company: Top financial services firm in London with a strong reputation.
  • Benefits: Competitive salary, autonomy in role, and opportunities for influence.
  • Why this job: Make a real impact on technology support in a dynamic financial environment.
  • Qualifications: Proven IT operations experience in financial services and strong stakeholder management skills.
  • Other info: Hands-on role with significant career advancement potential.

The predicted salary is between 48000 - 72000 £ per year.

A leading financial services firm in London is seeking a senior IT leader to oversee end-user technology services across EMEA and APAC. In this hands-on role, you will manage day-to-day IT service quality and act as a senior escalation point for incidents. This position requires proven experience in IT operations within financial services and the ability to build strong stakeholder relationships. The role offers autonomy and the chance to influence technology support for business operations.

Senior IT Operations Leader - End-User Services (EMEA) employer: ARC IT Recruitment

As a leading financial services firm based in London, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive compensation packages, and a supportive environment that encourages autonomy and impactful contributions. Join us to be part of a team that not only drives technology excellence but also prioritises employee well-being and growth in the heart of one of the world's most vibrant cities.
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Contact Detail:

ARC IT Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior IT Operations Leader - End-User Services (EMEA)

✨Tip Number 1

Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that senior IT role.

✨Tip Number 2

Prepare for those interviews by brushing up on your technical knowledge and leadership skills. We suggest practising common interview questions related to IT operations and stakeholder management, so you can showcase your expertise confidently.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities tailored for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves from our hiring team.

We think you need these skills to ace Senior IT Operations Leader - End-User Services (EMEA)

IT Operations Management
End-User Technology Services
Incident Management
Stakeholder Relationship Management
Financial Services Experience
Service Quality Assurance
Technical Leadership
Autonomy in Decision Making

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in IT operations, especially within financial services. We want to see how your skills align with the role of overseeing end-user technology services across EMEA and APAC.

Showcase Your Leadership Skills: In your application, emphasise your ability to manage teams and build strong stakeholder relationships. We’re looking for someone who can step up as a senior escalation point for incidents, so let us know how you've done this in the past.

Be Clear and Concise: When writing your cover letter, get straight to the point. We appreciate clarity, so outline your relevant experience and how it relates to the role. Remember, we want to see your passion for influencing technology support!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at ARC IT Recruitment

✨Know Your Stuff

Make sure you brush up on your IT operations knowledge, especially within the financial services sector. Be ready to discuss specific technologies and processes you've managed, as well as any incidents you've resolved. This will show that you have the hands-on experience needed for the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've built strong relationships with stakeholders in previous roles. Think about times when you’ve had to escalate issues and how you handled those situations. This will demonstrate your ability to lead and influence effectively.

✨Understand the Company Culture

Research the firm’s values and culture before the interview. Tailor your responses to align with their mission and vision, showing that you’re not just a fit for the role but also for the company. This can really set you apart from other candidates.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's IT strategy and future projects. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you. Plus, it gives you a chance to demonstrate your strategic thinking.

Senior IT Operations Leader - End-User Services (EMEA)
ARC IT Recruitment

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