At a Glance
- Tasks: Lead operations in a dynamic insurance environment, managing governance, claims, and finance.
- Company: Specialist underwriting MGA with a focus on innovation and operational excellence.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Immediate start preferred; ideal for self-starters ready to take charge.
- Why this job: Shape the future of operations in a fast-paced insurance sector and make a real impact.
- Qualifications: Experience in MGA operations and strong understanding of insurance governance required.
The predicted salary is between 90000 - 90000 £ per year.
Location: London (Hybrid, 2 days in office)
Contract: Fixed Term Contract (12 months)
Salary: Circa £90,000 + DOE
A specialist underwriting MGA is seeking an experienced MGA Operations Manager to take ownership of all operational aspects of the business on a Fixed Term Contract basis. This is an urgent requirement with an immediate start preferred.
The Role
This is a hands‑on operations leadership role covering binders, governance, claims, bordereaux, finance, and underwriting support functions across a specialist MGA book. You will have genuine scope to shape and improve how the operation runs.
Key Responsibilities
- Binder management: audits, adherence to terms, performance reporting, profit commission, renewals and mid‑term adjustments, binder broker liaison
- Governance: product oversight, sanctions checking, internal audit (incl. 2nd line assurance), tax, peer review, underwriting authority level management
- Claims: loss funds, payments, fee payments and recoveries, SLA monitoring
- Bordereaux: production accuracy, disbursement and recuperation of funds, reconciliation of cumulative bordereaux
- Finance: aged debt, unallocated cash and query management
- Underwriting support: data entry accuracy, exception reporting, control monitoring (policy issuance, contract certainty), profit commission review, chairing team meetings
- Technology: managing 3rd party supplier relationships, system testing and validation, change management
Candidate Requirements
- Proven MGA, coverholder, or delegated authority operations experience (specialty/niche lines background welcome)
- Strong understanding of bordereaux, binder management, and insurance governance/compliance
- Comfortable managing multiple concurrent processes and stakeholders
- Self‑starter mentality, able to work autonomously as the role evolves
- Available immediately or on short notice
Package
£90,000+ base salary, dependent on experience
Immediate start required
MGA Operations Manager - Insurance in London employer: ARC IT Recruitment
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