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- Tasks: Manage digital service desk and coordinate site updates in a dynamic team.
- Company: Join a global insurance organisation with a focus on digital innovation.
- Benefits: Enjoy a competitive salary, bonuses, and a hybrid work model.
- Why this job: Be part of a fast-paced environment that values creativity and collaboration.
- Qualifications: 2+ years in digital content roles with CMS and HTML experience required.
- Other info: Work closely with developers and designers to enhance user experience.
The predicted salary is between 32000 - 48000 £ per year.
Digital Content Executive is required to join a dynamic and innovative digital experience team at a global insurance organisation. This team supports over 80 websites on a global basis. This role will see you working closely with a talented cross-functional team including developers, UX/UI designers, and digital marketers, managing service tickets, ensuring brand consistency, and enhancing the digital experience. If you have solid CMS and HTML skills, love solving problems, and enjoy collaborating in a fast-paced, high-growth environment, we'd love to hear from you.
What You'll Be Doing:
- Managing the digital service desk (ServiceNow) and coordinating day-to-day site updates and bug fixes.
- Handling BAU content and structural changes via a Drupal CMS.
- Briefing developers on more technical site issues and managing resolutions.
- Collaborating with business stakeholders to deliver updates and manage expectations.
- Testing and assuring quality of updates and web changes.
- Ensuring adherence to brand and compliance standards.
- Coordinating tasks using Azure Boards.
What We're Looking For:
- Minimum 2 years in a digital content, web production, or digital operations role.
- Hands-on experience with a CMS (preferably Drupal) and basic HTML editing.
- Proven ability to troubleshoot website issues using inspection tools.
- Background in digital content creation and optimisation.
- Familiarity with Adobe tools for image and video editing.
- Comfortable using analytics tools like Google Analytics for data-driven decisions.
- Exceptional attention to detail and ability to juggle multiple tasks.
- Strong communication and stakeholder management skills.
- Exposure to B2B/B2C digital environments and international brands is a plus.
- Enthusiastic, curious, and proactive approach to innovation and learning.
Why Join?
You'll play a key role in the digital success of a fast-moving, forward-thinking business. You'll work in an inclusive, collaborative environment that values new ideas and digital innovation.
Digital Content Executive employer: ARC IT Recruitment
Contact Detail:
ARC IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Content Executive
✨Tip Number 1
Familiarise yourself with the specific CMS tools mentioned in the job description, especially Drupal. Consider taking a short online course or tutorial to brush up on your skills, as this will show your commitment and readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the digital content field, particularly those who have experience with global brands or in B2B/B2C environments. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your problem-solving skills during the interview. Think of specific examples where you've successfully managed website issues or collaborated with cross-functional teams, as these experiences are highly relevant to the role.
✨Tip Number 4
Stay updated on the latest trends in digital content and user experience. Being able to discuss recent innovations or changes in the industry during your interview will demonstrate your enthusiasm and proactive approach to learning.
We think you need these skills to ace Digital Content Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital content, web production, and operations. Emphasise your hands-on experience with CMS, particularly Drupal, and any HTML skills you possess.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your problem-solving abilities and collaboration skills within cross-functional teams.
Showcase Your Technical Skills: Include examples of how you've used CMS tools, particularly Drupal, and any analytics tools like Google Analytics. Highlight your ability to troubleshoot website issues and your familiarity with Adobe tools for content creation.
Demonstrate Attention to Detail: When submitting your application, ensure there are no typos or errors. This role requires exceptional attention to detail, so your application should reflect that quality right from the start.
How to prepare for a job interview at ARC IT Recruitment
✨Showcase Your CMS Skills
Make sure to highlight your experience with content management systems, especially Drupal. Be prepared to discuss specific projects where you've managed content updates or resolved issues, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting website issues, come prepared with examples of challenges you've faced in previous positions and how you resolved them. This will show your analytical skills and ability to think on your feet.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical issues with non-technical stakeholders. This will showcase your ability to bridge the gap between different teams.
✨Familiarise Yourself with Analytics Tools
Since data-driven decisions are important, brush up on your knowledge of Google Analytics. Be ready to discuss how you've used analytics to inform content strategies or improve user experiences in the past.
