At a Glance
- Tasks: Own and manage CRM applications, leading tech delivery in a high-profile banking division.
- Company: Globally recognised investment bank with a strong reputation.
- Benefits: Competitive contract rate, professional development, and exposure to senior stakeholders.
- Other info: Dynamic role with opportunities for career advancement in a fast-paced environment.
- Why this job: Be the key player in transforming banking technology and driving impactful change.
- Qualifications: Experience in CRM management and strong stakeholder engagement skills.
The predicted salary is between 60000 - 80000 £ per year.
A globally recognised investment bank is looking for an experienced CRM Application Manager to own their business application estate and lead technology delivery across a high-profile division. This is a hands-on application ownership role with real breadth - CRM platforms, SaaS and on-premise applications, vendor management, and a rolling portfolio of change projects. You'll be the senior IT partner to the business, combining deep application knowledge with stakeholder credibility at the most senior levels.
The Role
- Application Ownership Lifecycle Management
- Own the end-to-end life cycle of major business applications - CRM systems, SaaS platforms and on-premise solutions - from implementation through to decommission.
- Manage vendor contracts, SLAs and service schedules across the application portfolio.
- Ensure all applications are compliant, patched, documented and maintained in the CMDB.
- Oversee application support structures including Level 1, 2 and 3 processes.
- Lead application enhancements, integrations and upgrades through to production.
- Portfolio Project Delivery
- Manage a rolling portfolio of technology change projects, acting as IT Project Manager and Business Analyst.
- Translate business requirements into technical specifications.
CRM Application Manager, Banking employer: ARC IT Recruitment
As a globally recognised investment bank, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel. With a strong focus on professional development, we offer numerous growth opportunities and the chance to work on high-impact projects in a vibrant London setting. Our commitment to innovation and excellence ensures that you will be at the forefront of technology delivery, making a meaningful contribution to our business and clients.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Application Manager, Banking
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector and let them know you're on the hunt for a CRM Application Manager role. A personal recommendation can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews by brushing up on your application ownership knowledge. Be ready to discuss your experience with CRM systems, SaaS platforms, and vendor management. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and interests. Tailor your approach to each opportunity, showing how you can add value to their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind for hiring managers. It shows your enthusiasm for the role and reinforces your interest in being their go-to CRM Application Manager.
We think you need these skills to ace CRM Application Manager, Banking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Application Manager role. Highlight your experience with CRM systems, SaaS platforms, and any relevant project management skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your application ownership experience and how you've successfully managed vendor relationships in the past.
Showcase Your Technical Skills:Don’t forget to highlight your technical skills related to CRM applications and lifecycle management. We’re keen to see your familiarity with both SaaS and on-premise solutions, so make sure these are front and centre in your application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at ARC IT Recruitment
✨Know Your CRM Inside Out
Make sure you have a solid understanding of the CRM systems relevant to the role. Brush up on both SaaS and on-premise solutions, as well as any specific platforms mentioned in the job description. Being able to discuss your experience with these systems will show that you're not just familiar but truly knowledgeable.
✨Showcase Your Project Management Skills
Since this role involves managing a portfolio of technology change projects, be prepared to share examples of your past project management experiences. Highlight how you've led enhancements or integrations, and be ready to discuss the methodologies you used to ensure successful delivery.
✨Understand Vendor Management
Familiarise yourself with vendor management practices, including how to handle contracts and service level agreements (SLAs). Be ready to discuss any experiences you have in managing vendor relationships and ensuring compliance across applications, as this is crucial for the role.
✨Prepare for Stakeholder Engagement
This position requires strong stakeholder credibility, so think about how you've successfully engaged with senior stakeholders in the past. Prepare examples that demonstrate your ability to communicate effectively and build trust, as this will be key in your discussions during the interview.
