At a Glance
- Tasks: Lead a dynamic team and drive IT excellence across 60+ locations.
- Company: Join a leading hospitality chain with a focus on innovation.
- Benefits: Enjoy a competitive salary, 25% bonus, generous holidays, and pension.
- Why this job: Make a real impact in a fast-paced, customer-focused environment.
- Qualifications: Experience in multi-site IT leadership and team management required.
- Other info: Great opportunity for career growth in a vibrant industry.
The predicted salary is between 46800 - 78000 £ per year.
Senior Field Operations Manager£78k + 25% Bonus London(travel)
Our hospitality-chain client is seeking a hands-on Senior IT Operations Manager to drive excellence across their 60+ site operation. The role will suit someone with multi-site retail, hospitality, or similar fast-paced environments experience.
The Role:
- Lead and inspire a dynamic team of 8 IT professionals
- Hands-on technical leadership across 60+ locations
- Drive service excellence in a fast-paced environment
- Balance strategic planning with day-to-day operations
Requirements:
- Multi-site IT leadership experience (in retail/hospitality or similar)
- Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc
- Teams/Zoom/Webex platform management
- Modern Workplace: Windows OS environment Desktop/laptop fleet management Mobile device management Remote support tools
- Proven teammanagement and development skills
- Experience in fast-paced, customer-focused environments
A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc.Sound like you? Please get your CV over to us ASAP.
Senior Field Operations Manager employer: ARC IT Recruitment Ltd
Contact Detail:
ARC IT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and IT sectors. Attend industry events or webinars where you can meet potential employers or colleagues who might know of openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and think about how your experience aligns with their needs. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Showcase your hands-on experience! When discussing your past roles, highlight specific examples of how you've led teams and driven service excellence in fast-paced environments. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step. So, get your CV polished and hit that apply button!
We think you need these skills to ace Senior Field Operations Manager
Some tips for your application 🫡
Check Your CV: Before you hit that apply button, give your CV a good once-over. Make sure it highlights your multi-site IT leadership experience and any relevant skills that match the job description.
Tailor Your Cover Letter: Don’t just send a generic cover letter! Tailor it to show how your hands-on technical leadership can drive service excellence across multiple locations. We want to see your personality shine through!
Highlight Relevant Experience: Make sure to emphasise your experience in fast-paced environments like retail or hospitality. We’re looking for someone who can balance strategic planning with day-to-day operations, so let us know how you've done this before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ARC IT Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Cisco Meraki, Ruckus networking solutions, and the Windows OS environment. Be ready to discuss how you've successfully managed multi-site IT operations in the past, as this will show your hands-on technical leadership skills.
✨Showcase Your Leadership Style
Prepare examples that highlight your experience in leading and inspiring teams. Think about specific challenges you've faced in fast-paced environments and how you motivated your team to overcome them. This will demonstrate your proven team management and development skills.
✨Balance Strategy with Operations
Be ready to talk about how you balance strategic planning with day-to-day operations. Share instances where you've implemented long-term strategies while ensuring service excellence across multiple locations. This will show that you can think both strategically and operationally.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities in a customer-focused environment. Think of situations where you've had to troubleshoot network issues or manage remote support tools effectively. This will help you demonstrate your practical experience in a real-world context.