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For Companies At a Glance
- Tasks: Consult with clients and recommend IT and AV solutions while managing installations.
- Company: Dynamic tech company focused on innovative IT infrastructure solutions.
- Benefits: Competitive salary, bonus, and excellent career progression opportunities.
- Why this job: Join a fast-paced environment and grow into IT Project Management.
- Qualifications: Strong customer service skills and experience in IT or AV projects.
- Other info: Collaborative culture with opportunities to work on exciting projects.
The predicted salary is between 28800 - 48000 £ per year.
Great opportunity for an IT Infrastructure Project Consultant with excellent customer service experience to support new and existing clients with IT and AV solutions across London. This is a client-facing role combining technical consulting, project coordination, and delivery, with a clear opportunity to develop a career into IT Project Management.
What you'll do:
- Consult with new and existing clients to understand requirements and recommend IT and AV solutions
- Support pre-sales activity by answering technical enquiries and attending client viewings when required
- Act as the link between sales, operations, IT, and clients translating technical detail into clear guidance
- Quote and coordinate AV and infrastructure solutions, working with internal teams and external contractors
- Manage and coordinate installations and small fit-out projects for client offices
- Support larger or more complex client requirements, including managing third-party suppliers
- Create and maintain user guides and technical documentation for internal and external use
- Provide regular updates and reporting on pre-sales and project activity to stakeholders
What we're looking for:
- Strong customer service background in a technical or IT-facing role
- Experience delivering or supporting IT infrastructure, AV, or technology projects
- Good understanding of networking, Wi-Fi, and on-site IT installations
- Confident communicator, comfortable working with both technical and non-technical stakeholders
- Happy working on-site in a collaborative, fast-paced environment
- Excellent progression opportunity into IT Project Management
IT Project Consultant employer: ARC IT Recruitment Ltd
Contact Detail:
ARC IT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Consultant
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even local tech fairs. The more people you connect with, the better your chances of landing that IT Project Consultant role. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills in real-time! If you get the chance, offer to do a quick demo or presentation on your technical knowledge during interviews. This not only showcases your expertise but also your confidence in front of clients and stakeholders.
✨Tip Number 3
Don’t just sit back and wait for job offers to come to you. Be proactive! Reach out to companies directly, especially through our website. Express your interest in their projects and how you can add value as an IT Project Consultant.
✨Tip Number 4
Prepare for those tricky interview questions! Brush up on your customer service experiences and be ready to discuss how you’ve handled technical challenges in the past. This will help you stand out as the ideal candidate for the role.
We think you need these skills to ace IT Project Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Project Consultant role. Highlight your customer service experience and any relevant technical skills. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT and AV solutions, and how your experience aligns with our needs. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Since this role involves liaising with both technical and non-technical stakeholders, make sure to demonstrate your communication skills in your application. We want to see how you can translate complex ideas into simple terms!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ARC IT Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT infrastructure and AV solutions. Be ready to discuss specific technologies you've worked with, as well as how they can benefit clients. This will show that you’re not just familiar with the jargon but can actually apply it in real-world scenarios.
✨Showcase Your Customer Service Skills
Since this role is client-facing, be prepared to share examples of how you've provided excellent customer service in past roles. Think about situations where you’ve gone above and beyond to meet a client's needs or resolved a tricky issue. This will highlight your ability to connect with clients and understand their requirements.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms. You’ll need to act as a bridge between technical and non-technical stakeholders, so being able to translate complex ideas into clear guidance is key. Consider doing mock interviews with friends to refine your communication style.
✨Prepare for Project Management Questions
Even if you're not applying for a project management role right now, be ready to discuss how you would manage projects. Think about your approach to coordinating installations or working with third-party suppliers. Showing that you have a strategic mindset will impress interviewers looking for future leaders.
