At a Glance
- Tasks: Lead operations in a dynamic insurance environment, managing governance, claims, and finance.
- Company: Specialist underwriting MGA with a focus on innovation and excellence.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Immediate start preferred; great chance to make an impact.
- Why this job: Shape the future of operations in a fast-paced insurance sector.
- Qualifications: Experience in MGA operations and strong understanding of insurance governance.
The predicted salary is between 90000 - 90000 £ per year.
A specialist underwriting MGA is seeking an experienced MGA Operations Manager to take ownership of all operational aspects of the business on a Fixed Term Contract basis. This is an urgent requirement with an immediate start preferred.
The Role
This is a hands-on operations leadership role covering binders, governance, claims, bordereaux, finance, and underwriting support functions across a specialist MGA book. You will have genuine scope to shape and improve how the operation runs.
Key Responsibilities
- Binder management: audits, adherence to terms, performance reporting, profit commission, renewals and mid-term adjustments, binder broker liaison
- Governance: product oversight, sanctions checking, internal audit (incl. 2nd line assurance), tax, peer review, underwriting authority level management
- Claims: loss funds, payments, fee payments and recoveries, SLA monitoring
- Bordereaux: production accuracy, disbursement and recuperation of funds, reconciliation of cumulative bordereaux
- Finance: aged debt, unallocated cash and query management
- Underwriting support: data entry accuracy, exception reporting, control monitoring (policy issuance, contract certainty), profit commission review, chairing team meetings
- Technology: managing 3rd party supplier relationships, system testing and validation, change management
Candidate Requirements
- Proven MGA, coverholder, or delegated authority operations experience (specialty/niche lines background welcome)
- Strong understanding of bordereaux, binder management, and insurance governance/compliance
- Comfortable managing multiple concurrent processes and stakeholders
- Self-starter mentality, able to work autonomously as the role evolves
- Available immediately or on short notice
Package
£90,000+ base salary, dependent on experience.
MGA Operations Manager - Insurance in London employer: Arc IT Recruitment Careers
As a forward-thinking technology-led organisation based in London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and mentorship opportunities, ensuring that our team members thrive both personally and professionally. With a hybrid working model, we offer the flexibility to balance work and life while being part of a high-performing engineering team dedicated to driving impactful technology solutions.
Contact Details:
Arc IT Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land MGA Operations Manager - Insurance in London
✨Tap into Local Agencies
For temporary roles like the one at Arc IT Recruitment Careers, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so Arc IT Recruitment Careers knows you can adapt quickly to their needs!
We think you need these skills to ace MGA Operations Manager - Insurance in London
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch Arc IT Recruitment Careers's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at Arc IT Recruitment Careers
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at Arc IT Recruitment Careers. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
