At a Glance
- Tasks: Lead operations in a dynamic insurance environment, managing governance, claims, and finance.
- Company: Specialist underwriting MGA with a focus on innovation and excellence.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Immediate start preferred; great chance to make an impact.
- Why this job: Shape the future of operations in a fast-paced insurance sector.
- Qualifications: Experience in MGA operations and strong understanding of insurance governance.
The predicted salary is between 90000 - 90000 £ per year.
A specialist underwriting MGA is seeking an experienced MGA Operations Manager to take ownership of all operational aspects of the business on a Fixed Term Contract basis. This is an urgent requirement with an immediate start preferred.
The Role
This is a hands-on operations leadership role covering binders, governance, claims, bordereaux, finance, and underwriting support functions across a specialist MGA book. You will have genuine scope to shape and improve how the operation runs.
Key Responsibilities
- Binder management: audits, adherence to terms, performance reporting, profit commission, renewals and mid-term adjustments, binder broker liaison
- Governance: product oversight, sanctions checking, internal audit (incl. 2nd line assurance), tax, peer review, underwriting authority level management
- Claims: loss funds, payments, fee payments and recoveries, SLA monitoring
- Bordereaux: production accuracy, disbursement and recuperation of funds, reconciliation of cumulative bordereaux
- Finance: aged debt, unallocated cash and query management
- Underwriting support: data entry accuracy, exception reporting, control monitoring (policy issuance, contract certainty), profit commission review, chairing team meetings
- Technology: managing 3rd party supplier relationships, system testing and validation, change management
Candidate Requirements
- Proven MGA, coverholder, or delegated authority operations experience (specialty/niche lines background welcome)
- Strong understanding of bordereaux, binder management, and insurance governance/compliance
- Comfortable managing multiple concurrent processes and stakeholders
- Self-starter mentality, able to work autonomously as the role evolves
- Available immediately or on short notice
Package
£90,000+ base salary, dependent on experience.
MGA Operations Manager - Insurance in London employer: Arc IT Recruitment Careers
As a forward-thinking technology-led organisation based in London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and mentorship opportunities, ensuring that our team members thrive both personally and professionally. With a hybrid working model, we offer the flexibility to balance work and life while being part of a high-performing engineering team dedicated to driving impactful technology solutions.
Contact Details:
Arc IT Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land MGA Operations Manager - Insurance in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Arc IT Recruitment Careers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Arc IT Recruitment Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace MGA Operations Manager - Insurance in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Arc IT Recruitment Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Arc IT Recruitment Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Arc IT Recruitment Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Arc IT Recruitment Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Arc IT Recruitment Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Arc IT Recruitment Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
